Account and Data Deletion Request for BlockArcana Puzzle

This page provides information on how you can request the deletion of your account and associated data from the BlockArcana Puzzle application, developed by WillinggoGames.

Data Collected by BlockArcana Puzzle

Our application collects certain types of user data to provide and improve our services, deliver personalized ads, and for analytics purposes. This includes, but is not limited to:

• Device Identifiers (e.g., Advertising ID / GAID)

• App Activity Data (e.g., in-app interactions, time spent in app, pages visited via the in-app 3D WebView)

• Performance Data (e.g., crash logs, diagnostics)

• Approximate Location (inferred from IP address)

• Data associated with your Google Play Games profile (if you use Google Play Games services).

For a complete and detailed list of the data we collect, how it is used, and with whom it is shared, please refer to our full Privacy Policy.

How to Request Account and Data Deletion

To request the deletion of your account and associated data from BlockArcana Puzzle, please follow these steps:

1. Uninstall the Application: The primary way to stop further data collection is to uninstall the BlockArcana Puzzle application from your device.

2. Submit a Deletion Request via Email: Send an email to our dedicated support address: contactdonny729@gmail.com

In your email, please include the following information to help us process your request efficiently:

• Subject Line: "Data Deletion Request - BlockArcana Puzzle"

• Your Device Advertising ID (GAID): (Optional, but highly recommended for faster processing. You can find this in your device's Google settings under "Ads" or "Privacy").

• Brief Description: State that you wish to have your BlockArcana Puzzle associated data deleted.

What Data Will Be Deleted or Retained

Upon receiving a valid data deletion request, we will take reasonable steps to delete or anonymize your identifiable data associated with the BlockArcana Puzzle application from our active databases.

• Deleted Data: This typically includes data linked to your device identifier (e.g., Advertising ID) that we use for analytics, advertising personalization, and app activity tracking.

• Retained Data: Some data may be retained for a limited period if required by law, for legitimate business purposes (such as fraud prevention, security, or compliance with legal obligations), or if it's aggregated and anonymized data that cannot be linked back to an individual.

We aim to process all deletion requests promptly, typically within 30 days of receiving your request. We may need to verify your identity before fulfilling your request.

Additional Important Information for Deletion Requests

To ensure full compliance with Google Play's Data Safety and Account Deletion policies, please note the following:

• Google Play Games Data: Since BlockArcana Puzzle uses Google Play Games Services for identity and features, your deletion request specifically covers your unique Player ID and all associated game metadata stored in our systems.

• Deletion Scope: Upon processing, we will purge or fully anonymize the following data linked to your identity:

  • User IDs (specifically your Google Play Games Player ID).

  • Historical game progress, scores, and unlocked achievements.

  • Device-level identifiers (Advertising IDs) used for analytics and marketing attribution.

• No Uninstallation Required: You do not need to uninstall the app to exercise your right to data deletion. Once you receive confirmation of data deletion from our support team, the specific data associated with your previous session will be cleared from our active databases.

• Third-Party SDKs: We will also notify our key service providers (such as AdMob, Firebase, and AppsFlyer) of your request to ensure that your data is handled according to their respective deletion protocols.

Contact Us

If you have any questions about this data deletion process or our privacy practices, please do not hesitate to contact us at: contactdonny729@gmail.com