🧺 Privacy Policy - Washerman Laundry Partner
Effective Date: 01-05-2025
At Washerman Laundry Partner, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you use our mobile application ("App").
1. Information We Collect
We collect the following types of information:
Phone Number: For account registration and login via OTP.
Location Data: To identify your shop’s pickup/delivery area (only with permission).
Business Information: Shop name, address, pricing details, and services.
Transaction Data: Limited payment information through Razorpay (we do not store card/bank details).
2. How We Use Your Information
To verify and register your laundry shop.
To provide and improve the services (e.g., order management, pickup/delivery).
To communicate important updates via SMS or in-app notifications.
To manage payments through Razorpay.
To respond to customer queries and provide support.
3. Data Sharing
We do not sell or rent your personal data. However, we may share your information with:
Razorpay: For secure payment processing.
Service Partners: For tech support purposes, under confidentiality.
Legal Authorities: If required to comply with applicable law or valid legal processes.
4. Data Retention and Deletion
We retain your data as long as your account is active or as needed to provide services. You can request to delete your account and associated data anytime.
To request account deletion, please visit: https://sites.google.com/view/washerman
5. Security
We use industry-standard encryption and security practices to protect your data. However, no system is 100% secure. Please keep your login OTP confidential.
6. Children’s Privacy
Our app is not intended for use by individuals under the age of 13. We do not knowingly collect data from children.
7. Changes to this Policy
We may update this policy from time to time. We will notify you of significant changes through the App.
8. Contact Us
If you have questions about this policy, contact us at:
📧 Email: support@washermanindia.com