Technology has enabled you to replace a collection of devices with a spectacular piece of equipment - the multi-function printer (MFP). Not only can you create high-quality printed papers, but you can also do much more with the click of a mouse or the touch of a button:
Scan a document for copying
Scan a document onto your PC for modification and/or sharing.
Print a fax or other document you got via email.
WiFi printing from tablets or smartphones
Your MFP (also known as an all-in-one printer) simplifies your life by replacing old fax machines, scanners, and copiers while saving money on maintenance, power, and replacements. For home or commercial usage, these innovative tools have altered the way you use your computer and interact with your papers, delivering capability without taking up the space of older devices. They make your day-to-day operations easier when they work.
MFPs, like all technology, appear to fail at inconvenient moments. Just when you need to scan an essential document on your MFP, you're frustrated by a scanner that isn't performing its job.
Canon is a market leader in high-quality, low-cost scanning MFPs, however problems with your Canon scanner are common for a variety of reasons.
Troubleshooting your Canon scanner is rather simple, although your problem might be caused by a variety of factors:
To begin, restart your computer and turn your scanner off for a few minutes before turning it back on. This resolves more computer and gadget difficulties than you may imagine.
Aside than shutting off the scanner, detach the power cable to do a more thorough hardware reset.
If your Canon scanner is new, it may not be compatible with your operating system (OS), such as Windows XP or, more recently, Windows 7.
Have you lately switched to a new operating system, such as Windows 10? Your printer/scanner driver may need to be updated.
Connectivity is a potential concern - verify sure any connectors are safe, such as a USB connection
If your connection is wireless, check sure your Canon scanner is connected to your WiFi - there should be an indicator of communication on your scanner panel.
Your device driver for the Canon scanner may be obsolete – or missing.
Device drivers may get corrupted, which may cause your scanner to not perform correctly.
Malware or viruses may have infected your system, creating several difficulties, including making gadgets fail.
Check with the Canon support site or customer service to check the scanner model is compatible with your system settings.
Windows gives various trouble-shooting tools to aid you when your Canon scanner isn’t scanning.
Type ”troubleshoot” in the search box, then choose your printer in the troubleshooter options:
You may pick the “Troubleshoot” option to start the troubleshooter or click the “Printer” button to get right to a printing issue solution, which includes your Canon scanner.
Click the button to “Run the troubleshooter”
Windows troubleshooter will walk you through steps to assist uncover the issue with your Canon scanner not functioning.
If Windows is unsuccessful in discovering and resolving your problem, don’t despair. You still have additional possibilities.
Many Canon customers have stated that upgrading the driver for their scanner has alleviated difficulties while operating the device with Windows 10. Updating the driver for your scanner may be done in numerous ways:
Type “Windows Update” into the search field, and click on the Windows Update program:
Click the option in Windows Update to Check for updates
An additional way over utilizing Windows Update is to use Device Manager to verify the driver for an individual device such as your Canon scanner.
Start by putting “device manager” into your windows search box, then pick the Device Manager program:
In the list of devices presented, locate your Canon scanner. Select that device, then right-click and choose the option to Update Driver Software (this example has chosen a random audio device as an illustration)
You will be given the choice to search automatically for the proper driver or to navigate your computer to a location where you know the program lives. Select the option to search automatically. This will enable windows to search Microsoft’s software registry to identify the optimal driver for your device.
The difficulty with utilizing either Windows Update or Device Manager to locate the optimum driver for your Canon scanner is that the manufacturer may not yet have registered their latest driver that fixes your problem with Microsoft.
Another option accessible to you in fixing difficulties with your Canon scanner not functioning is to contact Canon directly. You may check online or in your scanner’s instructions to discover a phone number for help contacts, or search the company’s support website for driver information. Of course, you will need to be able to supply the model and perhaps serial number of your device, as well as your operating system version and update level. It may be an effective answer if you’ve explored previous possibilities.
If you have an anti-virus function on your machine (you should), check sure the application’s detection database or definition is up-to-date. Next, perform a comprehensive scan of your system. This will detect and ideally delete any undesired things in your platform that might be either creating difficulties or may be quietly waiting to wreak havoc in your machine in the future.
If your Canon scanner is linked by USB cable, try another cable, and even try a different USB port
Check the scanner glass - a dirty or otherwise contaminated surface might result in scanning troubles. Refer to the owner’s handbook for information on cleaning the glass without harming the surface.
Make that there is no error message on the scanner panel, suggesting a hardware issue.
Type “power saver” into the windows search field, then click the option to “Choose a power plan”
Choose the option for Power Saver, then choose the choice to Choose a power plan
Select the Power Saver option.
Although it may not seem intuitive, some laptop users have reported this simple step has resolved problems with their Canon scanner hanging.
Driver troubles are by no means exclusive to your Canon scanner. There may even be obsolete or missing drivers on your computer that could create difficulties in the future or might be the source of other issues on your computer. Registering with an automated driver checking and updating service might save you time and stress in fixing device issues manually. Among the concerns with manually upgrading drivers:
Time spent in looking for the suitable drivers might be substantial
Installing the incorrect driver may be far worse than the driver you currently have
Downloading drivers from numerous places might be complicated when there are several to chose from
You may not be comfortable with upgrading your system’s drivers from a technical viewpoint