A few days ago we got the Xfinity gateway (router+modem) replaced because we had problem with it. I don't know if it's a coincidence, but around the same time I started to notice very slow internet in my work laptop. I've been doing speed tests in all the devices and they all seem fine (normal speeds) with the exception of this laptop (very slow speed).

So following the advice given in the first answer I reinstalled the drivers of the wireless card. I've been doing some tests with it and the rest of devices, and it seems that now I'm getting more speed that before, but the download speed still slower than expected. Although it fluctuates quite a bit, most of the results I get are around 10 Mbps, when before they used to be around 35 Mbps. Besides, it seems that in the rest of devices now it happens also the same (it's hard to tell because of how much the results change on each test). Can it be a hardware problem of the router/modem? Is there any way to test that? I called Comcast the other day and everything seemed fine on their end.


Why Is My Laptop Download Speed So Slow


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I'm sure you've already checked this but have you checked to verify that there are no energy saving settings enforced on the wireless card (selecting the battery icon in the lower-right hand side of the task bar and seeing if you're set to use a Balanced or Power Saver mode)? Being a work laptop I wouldn't be surprised if your IT department has configured by default Balanced or Power Saver battery plans. These can adversely affect your WI-FI performance. Furthermore, these would be different between operating systems.

You may (among other things) have changed the position of your router when it was reinstalled, and perhaps the new antenna is not pointed optimally as the old one was. If you moved your modem/router from the table onto the floor, for example, that would make a big difference. Running speed tests with your router in different elevations, pointed in different directions, is generally worth doing if you're covering a big house.

It might be your own devices interfering with one another. I would try turning off all other devices and if the speeds improve, try hard-wiring some of them (like the PS4) into the modem, so they don't have to interfere with your laptop.

Why would the speeds on my laptop and desktop computers be 20-30Mps when the app on my cellphone shows 150Mps. I recycled the Starlink router without any improvement. The laptop is connected via wifi, and the desktop is via Ethernet cable. Everything is all on one desk. so it's all connected well.

What I was trying to ask is the type of router the laptop is connected to. Since you only have the one, it will be your wireless router. I believe you have an Airtel, but I am not sure of that. Knowing the brand and model of router can be really important in sorting out these issues. Anyone working on this is likely going to need that.

The really curious thing is your transmit and receive signal strength are both limited to exactly 54 Mbps. That's the speed of a wireless 2.4 GHz G connection. But the SSU also clearly shows you actually have a 5 GHz A connection. Wireless A has much higher throughput than wireless G. This is an oddity. That's another reason I am curious about the router.

I'm glad you are getting reasonable service by switching over to 2.4 GHz. It is true that 5 GHz signals are degraded as they pass through walls, doors, etc. The more things in the way, the worse it gets. 2.4 GHz is more forgiving regarding this. The problem is 2.4 GHz only supports connections up to 40 MHz wide while 5 GHz (and more recently 6 GHz) supports connections up to 160 MHz wide. The wider the signal the more data you can send and receive at the same time. That's why 2.4 GHz speeds are never rated as high as 5 GHz.

Hi @shawn_williams_ 


Is this happening on all the clients and with all the AP models?

What is the AP model you have faced the issue on?

When the client is connected to the SSID, can you check the below details and let us know:

1. Do the Speed flex test (on android or IOS) from the app (app can be downloaded from playstore) which will tell the speed between the AP and client.

2. On the clients (example android) go to SSID details, and check the speed negotiated. Let me know the details.

3. What is the RSSI and SNR value showing on the controller GUI for this client?



To be clearer: if I move from inner rooms back the living room where the Nest router is located. The speed is below 100MB. If I then turn off and back on the WIFI on the iPhone and check again the speed, it shows around 500MB.

I have the exact same laptop HP 15-f010dx with the exact same issue. I bought mine about 4 weeks ago. When its plugged in I routinely get download speeds of 14-15.5 Mbps. But when its unplugged I was only getting 1-2 Mbps download speeds. I've consistently been getting almost 2Mbps on the upstream path regardless of whether its on battery or plugged in. (I used a website called speed test.net to calc the speeds.As an aside, Mydesktop PC is also getting 15Mbps download speeds.)

I reviewed the post from MechPilot in this thread. I did the steps he suggested to uncheck the network power adapter management, do a DNS flush & the reset the TCP/IP. Then I rebooted. These steps have definitely made an improvement. I'm getting download speeds in the 10-15Mbps range on battery power. These speeds are still not as good as the 15Mbps I get when its plugged in. Buts its still 5 times faster than yesterday. I can live with this but I guess I'll give it another day or two to see if the improved performance continues.

hopefully you've found a solution by now, if not, this is for people who may come across this thread in the future. i had the problem where immediately after i unplug my laptop the internet download speeds would drop to 0.3mb/s. upload speeds were fine.

I'm used to Moodle on Linux, for several years, distant servers on shared wab hosters, but I'm installing it now, in local, on a high end laptop on Win 8, 6 GB ram. Using Bitnami's kit ie Apache and MySQL

I'm running the regular WAMP installation on a Dell Latitude E6510 with 8 Gb RAM, and your speed is about the same as mine. It's the nature of Windows to be noticeably slower, even when it's localhost. Sorry to say there's not much you can do about it.

You're running a huge server-based application on a desktop operating system and laptop hardware. The machine allocates its resources for running the desktop (and applications) not your server apps. You might do better with Linux on your laptop but that sounds ok for Windows.

traceroute/tracert should help you see how your traffic is flowing when it's running normal and when it's running slow, is it taking a longer route? What servers is it going through.

Also check the DNS server in use before and after the change, clear DNS cache after joining domain and disconnecting the VPN and possibly try using something like 1.1.1.1 or 8.8.8.8. personally I don't like using ISP's DNS server.

DNS should not have an direct effect on download speeds.

They can have an indirect effect. For example, downloading a file from Akamai:

Say for instance you are in Germany. DNS server A resolves you to a French node, the connection is good, and the download is fast.

DNS server B resolves you to a U.S. node, the connection is poor, and the download is significantly slower.

Slow DNS queries themselves will not cause your download speed to be slower, but they will cause web pages to wait longer before starting to download.



There are several possible reasons why your laptop may be running slowly. One common cause is running too many programs or having too many browser tabs open, which can overload your computer's memory and slow down its performance. Another possibility is outdated software or drivers, which can cause compatibility issues and decrease your computer's speed. Malware or viruses can also significantly slow down your system as they consume memory and CPU usage. A full hard drive or insufficient RAM could also be a possible culprit. Finally, if your laptop is overheating, it may have a damaged or clogged cooling system that isn't functioning properly.

The most common signs of a slow laptop are decreased performance, laggy applications or programs taking longer than expected to load or run properly. Additionally, you may notice an overall sluggish response when performing multiple tasks at once such as downloading files while browsing online. Lastly, the system may be running out of its allocated RAM resources causing even more sluggish response times.

One way to improve your laptop's speed is to make sure it has enough RAM and that it isn't running too many resource-intensive apps at once which can cause system slowdown or crashes. You should also limit major downloads while browsing online as this can affect performance. Additionally, you should keep your operating system regularly updated with security patches and updates from trusted sources and defragment your hard drive with regular intervals for maximum efficiency. Additionally, using good anti-virus software can help protect your computer from malicious software and viruses which could slow it down as well.

Yes, there is software available to help speed up your laptop. These programs can help your computer run more efficiently by removing unnecessary files, optimizing system settings, and freeing up memory and disk space. However, it's important to note that there is no one-size-fits-all solution when it comes to improving your laptop's speed. The best approach will depend on the specific issues affecting your computer, such as outdated software or hardware problems. It's also important to be cautious when downloading and using software to avoid malware or viruses that may harm your system. Before you install any software, always research and read reviews from trusted sources to ensure it's safe and effective.

For optimal performance, it's best to restart your laptop at least once a week. By doing so, any temporary files that may have been left behind by application usage or operating system tasks will be cleared, freeing up space on your hard drive. This will also ensure that any background processes, such as Windows services, aren't clogging up your computer's resources. Regularly restarting your laptop helps prevent issues from building up over time while keeping your system running smoothly. It's good practice to follow as it ensures that your machine remains in good condition and provides a reliable and efficient user experience. e24fc04721

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