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At Wholesome Touch Massage and Bodywork, we strive to provide every client with a relaxing, professional, and comfortable experience. Please take a look at our policies to ensure a smooth and enjoyable appointment.
At Wholesome Touch Massage and Bodywork, we strive to provide every client with a relaxing, professional, and comfortable experience. Please take a look at our policies to ensure a smooth and enjoyable appointment.
Scheduling & Appointments
Scheduling & Appointments
Booking: All appointments are scheduled ONE day in advance and subject to availability.
Confirmation: You will receive a confirmation message after booking. Please ensure your contact details are accurate.
Arrival Time: For mobile services, ensure the designated space is ready 15 minutes prior to the appointment start time.
Payment
Payment
Accepted Methods: Payments are accepted via cash, credit/debit card, or digital payment apps (e.g., Venmo or PayPal, CashApp).
Travel Fee: A small fee may apply for mobile services based on location, which will be disclosed at the time of booking.
Specials & Promotions: Discounts, packages, or promotions must be mentioned at booking to apply.
Cancellation & Rescheduling
Cancellation & Rescheduling
Need to cancel? Give us 24+ hours’ notice for a full refund.
Less than 24 hours? There’s a $35 fee.
No-shows are non-refundable.
Health & Safety
Health & Safety
Client Comfort: If at any time you feel uncomfortable during your session, please let us know immediately.
Illness: If you are feeling unwell, please reschedule your appointment for a later date.
Hygiene: Clean and sanitized equipment is used for every session to ensure a safe and healthy experience.
Packages & Memberships
Packages & Memberships
Memberships: Membership benefits must be used within the specified period and are non-transferable.
Custom Packages: Packages are tailored to your needs and must be prepaid.
Referral & Loyalty Program
Referral & Loyalty Program
Referrals: Enjoy discounts for referring new clients. Ensure the referral mentions your name when booking.
Loyalty Program: Rebooking discounts and other perks will be explained at your session or online.
Contact & Questions
Contact & Questions
If you have any questions or need further assistance, please don’t hesitate to reach out via email, text message, phone call, or our social media channels.
Thank you for choosing Wholesome Touch Massage and Bodywork, we look forward to helping you relax, relieve pain, and restore your wellness!
Thank you for choosing Wholesome Touch Massage and Bodywork, we look forward to helping you relax, relieve pain, and restore your wellness!
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