「你是誰」玩家支援
遇到問題先看下面的常見問題；沒有解決的話，請寄信到 zzzisme01@gmail.com，寫下手機型號、iOS 版本和發生的情況，我們會盡快回覆。
遊戲簡介
「你是誰」是 1～8 人、一人一支手機的橫向潛行遊戲，支援 iPhone 與 iPad（iOS 17 以上），有繁體中文和英文。三種玩法：潛入（躲過保全走到終點）、互找（在黑暗中用手電筒互相尋找）、躲貓貓（躲開拿手電筒的狗保安）。
多人連線
怎麼一起玩？ 所有人連上同一個 Wi‑Fi（或一支手機開個人熱點，其他人連上它）。一人按「建立房間」，其他人按「加入房間」並輸入房主畫面上的 6 位數房間碼。不需要網際網路。
找不到房間或連不上？ 確認大家在同一個 Wi‑Fi；到「設定」>「隱私權與安全性」>「本地網路」確認「你是誰」有打開；所有人更新到同一個版本。公司、學校或飯店的 Wi‑Fi 有時會阻擋裝置互連，可以改用手機個人熱點。
遊戲中斷線了？ 用同一支手機、同一個名字重新加入同一個房間，就會接回原本的角色。
移動時有點卡？ 通常是 Wi‑Fi 訊號不穩，靠近路由器或改用個人熱點會改善。
購買
哪些是免費的？ 單機潛入的所有關卡（依序通關解鎖）、加入別人的房間、三位免費角色。
「完整遊玩模式」包含什麼？ 建立房間，以及單機的互找、躲貓貓（所有地圖）。羚羊、變色龍是另外購買的角色，不包含在完整遊玩模式裡。
換手機或重裝後付費內容不見了？ 用當初購買的 Apple ID 登入，在購買畫面按「恢復購買」。購買紀錄是跟著 Apple ID，不是跟著手機。
要申請退款？ 退款由 Apple 處理，請到 reportaproblem.apple.com 申請。退款成功後，對應的內容會重新鎖上。
家長的購買管理？ 開啟「購買前先問」後，孩子按購買會等家長核准，核准後遊戲會自動解鎖。
其他
黑貓怎麼解鎖？ 單機潛入全部 20 關都通關後自動解鎖，不用購買。
隱私權： 本遊戲不收集任何個人資料，詳見 https://sites.google.com/view/whoareyou-game/privacy。
聯絡我們：zzzisme01@gmail.com
Who Are You — Player Support
Check the questions below first. If that doesn't help, email zzzisme01@gmail.com with your device model, iOS version and what happened, and we'll get back to you as soon as we can.
About the game
Who Are You is a landscape stealth game for 1–8 players, one phone each. It runs on iPhone and iPad (iOS 17 or later) in Traditional Chinese and English. Three ways to play: Infiltrate (sneak past guards to the goal), Hide and Seek (find each other by flashlight in the dark) and Hide from the Dogs (hide from the flashlight-carrying dog guards).
Multiplayer
How do we play together? Everyone joins the same Wi‑Fi (or one phone turns on Personal Hotspot and the others join it). One player taps Host a Room; the others tap Join a Room and enter the 6-digit room code shown on the host's screen. No internet connection is needed.
Can't find or join the room? Make sure everyone is on the same Wi‑Fi. In Settings > Privacy & Security > Local Network, check that Who Are You is turned on. Make sure everyone has the same version of the game. Office, school or hotel Wi‑Fi sometimes blocks devices from connecting to each other; try a Personal Hotspot instead.
Disconnected during a game? Rejoin the same room on the same phone with the same name and you'll get your character back.
Movement feels choppy? This is usually a weak Wi‑Fi signal. Move closer to the router or use a Personal Hotspot.
Purchases
What's free? All solo Infiltrate levels (unlocked in order as you clear them), joining other players' rooms, and the three free characters.
What does Full Play Mode include? Hosting rooms, plus solo Hide and Seek and Hide from the Dogs on all maps. The Antelope and the Chameleon are sold separately and are not included in Full Play Mode.
Purchases missing after switching phones or reinstalling? Sign in with the Apple ID you used to buy them and tap Restore purchase on the purchase screen. Purchases belong to your Apple ID, not your phone.
Want a refund? Refunds are handled by Apple at reportaproblem.apple.com. Once a refund goes through, the item is locked again.
Parental controls? With Ask to Buy turned on, a child's purchase waits for a parent's approval and unlocks automatically once approved.
Other
How do I unlock the Black Cat? Clear all 20 solo Infiltrate levels. It unlocks automatically and can't be bought.
Privacy: The game does not collect any personal information. See https://sites.google.com/view/whoareyou-game/privacy.
Contact: zzzisme01@gmail.com