Who 2 Chat ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application Who 2 Chat (the "App").
Please read this policy carefully. By using the App, you agree to the practices described here.
1. Information We Collect
1.1 Information You Provide
Account registration information: username, email address, password
Profile information: profile photo, age, gender, bio
Messages and content you send or share within the App
Payment information (processed securely by Apple; we do not store card details)
1.2 Information Collected Automatically
Device information: device model, operating system version, unique device identifiers
Log data: IP address, access times, pages viewed, crash reports
Location data: approximate location based on IP address (we do not collect precise GPS location unless you explicitly grant permission)
Usage data: features used, time spent, interaction patterns
1.3 Information from Third Parties
If you connect via Apple Sign-In or other third-party authentication, we receive basic profile data as permitted by that service
2. How We Use Your Information
We use the information we collect to:
Create and manage your account
Provide, operate, and improve the App's features (chat, video calls, matching)
Process in-app purchases and subscriptions through Apple
Send you service-related notifications and updates
Detect, prevent, and address fraud, abuse, and security issues
Comply with legal obligations
Analyze usage trends to improve user experience
We do not sell your personal information to third parties.
3. How We Share Your Information
We may share your information only in the following circumstances:
With other users: Your profile information and messages are shared with users you interact with, as intended by the App's functionality
Service providers: We share data with trusted third-party vendors who assist in operating the App (e.g., cloud hosting, analytics, customer support), bound by confidentiality agreements
Legal requirements: We may disclose information if required by law, court order, or governmental authority
Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction
With your consent: We may share information for any other purpose with your explicit consent
4. Third-Party Services
The App integrates the following third-party services which have their own privacy policies:
Apple StoreKit – for in-app purchases and subscriptions
Apple Push Notification Service (APNs) – for push notifications
SDWebImage – for image loading (no data transmitted to third parties)
We encourage you to review the privacy policies of any third-party services you access through the App.
5. Data Storage and Security
Your data is stored on secure servers. We implement industry-standard security measures including encryption in transit (HTTPS/TLS) and at rest.
We retain your personal data for as long as your account is active or as needed to provide services.
After account deletion, we will delete or anonymize your data within 30 days, except where retention is required by law.
No method of transmission over the internet or electronic storage is 100% secure; we cannot guarantee absolute security.
6. Your Rights and Choices
Depending on your location, you may have the following rights:
Access: Request a copy of the personal data we hold about you
Correction: Request correction of inaccurate data
Deletion: Request deletion of your account and personal data
Portability: Request a copy of your data in a portable format
Opt-out: Opt out of promotional communications at any time
To exercise any of these rights, contact us at: shu@rsdoorproducts.cfd
7. Subscription & Payment Privacy
All payment transactions are handled by Apple and governed by Apple's Privacy Policy. We receive only confirmation of purchase status; we do not have access to your full payment card details.
For subscription management and cancellation, see our Terms of Use at:https://sites.google.com/view/who2chat-terms-of-use/Terms-of-Use
8. Children's Privacy
The App is not intended for children under the age of 17. We do not knowingly collect personal information from children under 17. If we become aware that a child under 17 has provided us with personal information, we will delete it immediately. If you believe a child has provided us information, please contact us at shu@rsdoorproducts.cfd.
9. California Privacy Rights (CCPA)
If you are a California resident, you have the right to:
Know what personal information is collected, used, shared, or sold
Delete personal information held by us
Opt-out of the sale of personal information (we do not sell personal information)
Non-discrimination for exercising your privacy rights
10. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the "Last updated" date at the top of this page. Your continued use of the App after changes are posted constitutes your acceptance of the revised policy.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
Email: shu@rsdoorproducts.cfd