Privacy Policy

Last updated: January 2026

Disclaimer: This app is an independent application and is not affiliated with, endorsed by, or an official app of any government entity, including the City of Whittlesea Council.

Summary

We do not collect, store, or share any of your personal data. Your address is stored only on your device and is sent directly to the City of Whittlesea Council website to retrieve your bin collection schedule.

Official Source of Government Information

This app displays bin collection schedule information sourced directly from the City of Whittlesea Council, an Australian local government authority.

Official source: https://www.whittlesea.vic.gov.au/Services/Rubbish-and-bins/Check-my-bin-collection-day

The app retrieves this information directly from the official City of Whittlesea Council website and does not modify or alter the data.

This app is an independent application and is not affiliated with, endorsed by, or an official app of the City of Whittlesea Council or any government entity.

1. Introduction

Whittlesea Bins ("the App"), non-government non-official app developed by Tech Eagles. This Privacy Policy explains how information is handled when you use our mobile application. We are committed to protecting your privacy and being transparent about our practices.

2. Data We Do NOT Collect

We do not collect any personal data. Specifically, we do NOT:

Collect or store your address on our servers
Track your location
Collect analytics or usage data
Use advertising or tracking cookies
Share any information with third parties for marketing purposes
Create user accounts or profiles
Access your contacts, photos, or other personal data

3. How the App Works

3.1 Address Entry

When you enter your street address in the app:

Your address is stored locally on your device only
Your address is sent directly to the City of Whittlesea Council API (official source) to retrieve your bin collection schedule:
https://www.whittlesea.vic.gov.au/Services/Rubbish-and-bins/Check-my-bin-collection-day
We (Tech Eagles) never see, receive, or store your address
The communication is directly between your device and the Council's website (https://www.whittlesea.vic.gov.au/Services/Rubbish-and-bins/Check-my-bin-collection-day)

3.2 Bin Collection Data

The bin collection schedule retrieved from the Council website is:

Cached locally on your device for offline access
Refreshed when you manually refresh or re-open the app
Never sent to our servers

3.3 Notification Reminders

If you enable bin collection reminders:

Notifications are scheduled locally on your device
We do not have access to your notification settings or schedule
No notification data is sent to external servers

4. Third-Party Services

The app interacts with the following external services:

4.1 City of Whittlesea Council API

Purpose: To retrieve official bin collection schedules. Official source: https://www.whittlesea.vic.gov.au/Services/Rubbish-and-bins/Check-my-bin-collection-day
Data sent: Your street address (to look up your schedule)
Privacy policy: City of Whittlesea Privacy Policy

4.2 Firebase (Google)

Purpose: Remote configuration for app updates and version checking
Data collected: Anonymous app version information only
No personal data is collected through Firebase
Privacy policy: Firebase Privacy Policy

5. Data Storage

All user data (your saved address and preferences) is stored:

Locally on your device only
In the app's private storage area
Deleted when you uninstall the app or clear app data

We do not operate servers that store your personal information.

6. Data Deletion

To delete all your data:

Option 1: Use the "Change Address" feature in the app to clear your saved address
Option 2: Uninstall the app (all local data will be deleted)
Option 3: Clear app data in your device settings

7. Children's Privacy

The app is suitable for all ages and does not collect any personal information from anyone, including children under 13.

8. Security

Since we don't collect or store any data on servers, there is minimal security risk. Your address data remains on your device and is protected by your device's built-in security features.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. Continued use of the app after changes constitutes acceptance of the new policy.

10. Your Rights

Since we don't collect personal data, there is no data for us to provide, modify, or delete. All your data is under your control on your device.

11. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Email: techeaglesapps@gmail.com