Effective date: September 2, 2025

This Privacy Policy explains how Personal Data is collected, used, and disclosed when you use the Whisperly mobile application, website, and related services (the “Services”).

By using the Services, you agree to this Privacy Policy and confirm that you are over 18 years of age (or have had your parent or guardian read and agree to this Privacy Policy for you). If you do not agree or are unable to make this promise, you must not use the Services. In such cases, you must delete the App from your device.

Please read the Privacy Policy below to learn more about what we do with your data, your data privacy rights, who will be the data controller, and how to influence personalized advertising. If you have any questions, please contact us at support@knowvidapp.com.

“GDPR” means the General Data Protection Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data.

“EEA” includes all current member states to the European Union and the European Economic Area. For the purpose of this policy EEA shall include the United Kingdom of Great Britain and Northern Ireland.

“Process”, in respect of personal data, includes to collect, store, and disclose to others.

1. Categories of Personal Data We Collect

We collect data you voluntarily provide (such as when you enter your sleep preferences, name, email).

We respect your privacy and are committed to being transparent about the categories of personal data we collect. This section outlines the various types of data we gather:

1.1 Data You Provide

When you register for and use our Services, you provide us with personal information voluntarily. This may include details such as your sleep goals and preferences (e.g., target bedtime and wake time, preferred sounds or meditation themes), name (if provided), and email address. You may also share information when you contact support or provide feedback.

1.2 Data Collected Automatically

We automatically collect from your device language settings, IP address, time zone, type and model of a device, device settings, operating system, Internet service provider, mobile carrier, hardware ID, and other unique identifiers (such as IDFA). We also collect app usage data (session length, screens viewed), diagnostics, and crash logs. We need this data to provide our Services, analyze how our customers use the Service, and where permitted, to serve and measure ads.

1.3 Sleep Tracking Signals (for “sleep track” features)

With your permission, we may process non-content signals used to infer sleep/wake patterns (for example, motion/accelerometer activity, screen state, and optional microphone audio level metrics—not speech content). You can disable such permissions at any time in your device settings.

2. For what purposes we process your personal data

We process your personal data:

2.1 To provide our Services

This includes enabling you to use the Services in a seamless manner (sleep tracking, reports, sounds library, meditation) and preventing or addressing Services errors or technical issues.

2.2 To customize your experience

We process your personal data, such as sleep preferences, to adjust the content of the Services and make recommendations tailored to your personal preferences (e.g., suggested sounds/meditation or bedtime routines).

2.3 To research and analyze your use of the Services

This helps us to better understand our business, analyze our operations, maintain, improve, innovate, plan, design, and develop the Services and our new products. We also use such data for statistical analysis, to test and improve our offers (for example, which sound categories users engage with most).

2.4 To send you marketing communications

We process your personal data for our marketing campaigns. We may add your email address to our marketing list. As a result, you may receive information about our products, such as special offers. If you do not want to receive marketing emails from us, you can unsubscribe by following the instructions in the footer of the marketing emails.

2.5 To enforce our Terms and Conditions of Use and to prevent and combat fraud

We use personal data to enforce our agreements and contractual commitments, to detect, prevent, and combat fraud. As a result of such processing, we may share your information with others, including law enforcement agencies (in particular, if a dispute arises in connection with our Terms and Conditions of Use).

2.6 To comply with legal obligations

We may process, use, or share your data when the law requires it, in particular, if a law enforcement agency requests your data by available legal means.

Under what legal bases we process your personal data (applies only to EEA-based users)

In this section, we are letting you know what legal basis we use for each particular purpose of processing. For more information on a particular purpose, please refer to Section 2. This section applies only to EEA-based users.

3. We process your personal data under the following legal bases.

3.1 Your Explicit Consent

We may use your data for sending marketing emails and, where required, for personalized advertising and certain device permissions (e.g., microphone audio-level metrics) under this legal basis. Your consent is crucial, and you have the right to revoke it at any time. To do so, simply click on the unsubscribe link located in the footer of our marketing emails or adjust permissions in your device settings.

3.2 Fulfilling our Contractual Obligations

We process your data under this legal basis to:

Provide our Services, as outlined in our Terms and Conditions of Use.

Personalize your experience with our Services.

Manage your account and offer you dedicated customer support.

Maintain open communication with you regarding your use of our Services.

Process your payments efficiently (for subscriptions, where applicable).

3.3 Legitimate interests, unless those interests are overridden by your interests or fundamental rights and freedoms that require protection of personal data

We rely on legitimate interests:

to communicate with you regarding your use of our Services

 This includes, for example, sending you reminders that support healthy sleep routines. The legitimate interest we rely on for this purpose is our interest to encourage you to use our Services more often, with potential benefits to your sleep awareness.

to research and analyze your use of the Services

 Our legitimate interest for this purpose is improving our Services so that we understand users’ preferences and are able to provide you with a better experience (for example, to make the app easier to use or to introduce and test new features).

to send you marketing communications

 The legitimate interest we rely on for this processing is our interest to promote our Services in a measured and appropriate way.

to personalize our ads (where permitted)

 The legitimate interest we rely on for this processing is our interest to promote our Services in a reasonably targeted way.

to enforce our Terms and Conditions of Use and to prevent and combat fraud

 Our legitimate interests for this purpose are enforcing our legal rights and preventing unauthorized use of the Services.

3.4 Compliance with legal obligations

4. Sharing of Your Personal Data

We value your privacy and are committed to safeguarding your personal data. This section outlines with whom we may share your information and the purposes for which it is shared.

4.1 Compliance with Legal Authorities

In certain situations, we may be required to use and disclose personal data to uphold our Terms and Conditions of Use, safeguard our rights, privacy, safety, or property, as well as those of our affiliates, you, or other individuals. This includes responding to requests from courts, law enforcement agencies, regulatory bodies, and other public and government authorities, as well as situations mandated by law.

4.2 In Corporate Transactions

As our business evolves, we may engage in asset transactions, such as acquisitions or sales. Customer information is typically one of the assets transferred during such transactions. We may also share this information with affiliated entities, such as parent companies or subsidiaries. Furthermore, in the course of corporate transactions, such as the sale of our business, divestitures, mergers, consolidations, asset sales, or, in rare instances, bankruptcy, your information may be transferred.

5. How you can exercise your privacy rights

To be in control of your personal data, you have the following rights:

Accessing/reviewing/updating/correcting your personal data. You may review, edit, or change the personal data that you had previously provided on the Services.

Deleting your personal data. You can request erasure of your personal data as permitted by law. When you request deletion of your personal data, we will use reasonable efforts to honor your request. In some cases, we may be legally required to keep some of the data for a certain time; in such event, we will fulfill your request after we have complied with our obligations.

Objecting to or restricting the use of your personal data. You can ask us to stop using all or some of your personal data or limit our use thereof.

Additional information for EEA-based users:

 If you are based in the EEA, you have the following rights in addition to the above:

The right to lodge a complaint with a supervisory authority (in particular in the EU Member State where you reside, work, or where the alleged infringement took place).

The right to data portability. If you wish to receive your personal data in a machine-readable format, you can send the respective request to us as described below.

To exercise any of your privacy rights, please send a request to support@knowvidapp.com.

6. Age limitation

We do not knowingly process personal data from persons under 18 years of age. If you learn that anyone younger than 18 has provided us with personal data, please contact us at support@knowvidapp.com.

7. International data transfers

We do business globally. We may transfer personal data to countries other than the country in which the data was originally collected in order to provide the Services set forth in the Terms and Conditions of Use and for purposes indicated in this Privacy Policy. If these countries do not have the same data protection laws as the country in which you initially provided the information, we deploy special safeguards where required by law.

8. Changes to this Privacy Policy

We may update this privacy policy from time to time to reflect changes in our privacy practices or legal requirements. We will notify you of any significant changes by email or through our Services. We encourage you to review this privacy policy regularly for the latest information on our privacy practices.

9. Data retention

We will store your personal data for as long as it is reasonably necessary for achieving the purposes set forth in this Privacy Policy (including providing the Services to you), which includes (but is not limited to) the period during which you have an account with the Services. We will also retain and use your personal data as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

10. PRIVACY POLICY FOR THIRD PARTY PARTNERS

We may share your personal data with third parties with your consent or explicit instructions. Here we list links to the privacy policies of our third party partners. Please review the links below for more information on how user data is collected, used and shared.

(1). Firebase

https://policies.google.com/privacy

(2). Appsflyer

https://www.appsflyer.com/legal/privacy-policy/

(3). Google AdMob & Firebase

https://policies.google.com/privacy?hl=en

11. Subscription

We provide a series of value-added VIP services for individual users of this product. It aims to offer privileges to users, including ad-free experiences and access to premium features.

Notes for purchase and auto-renewal (App Store):

Subscriptions auto-renew unless cancelled at least 24 hours before the end of the current period.

Your Apple ID account will be charged for renewal within 24 hours prior to the end of the current period.

Prices, free trials, and available plans are displayed in-app and may vary by region.

Any unused portion of a free trial period, if offered, will be forfeited when the user purchases a subscription.

Uninstalling the app does not cancel your subscription.

You can manage or turn off auto-renewal in the App Store ▸ Account ▸ Subscriptions after purchase.

How to cancel on iPhone:

Open the App Store.

Tap your profile picture (top right), then Subscriptions.

Select the subscription you want to manage and tap Cancel Subscription.

12. Contact us

If you have any questions or concerns about this privacy policy or our handling of your information, please contact us at support@knowvidapp.com. We will respond to your inquiry within a reasonable timeframe.