WhenTV
help and faq
help and faq
FAQ – WhenTv (iOS 26.2)
What is this app?
WhenTv helps you discover shows, get AI-powered recommendations, see upcoming episodes, and save series to your watchlist.
Search & Details
- How do I search for a show?
Use the search field or the AI chat. Results and details come from TVMaze.
- Why isn’t the show I want appearing?
Try a more exact title or year; check your network. If the AI reply is vague, ask “show suggestions again.”
AI Chat
- How do I get recommendations?
Ask “comedies like The Office.” AI returns clickable chips; tap for a quick look and “Add to list.”
- How do I see the suggestions again?
Say “show them” or “more like that”—it replays the last suggestions without a new search.
- Can I mark a show as seen?
Long-press a suggestion chip and choose “Mark as seen” to avoid it in future tips.
Watchlist
- How do I add a show?
From a detail view or an AI chip → “Add to list.” You can also “Add all” for a whole AI reply.
- How do I remove a show?
Open its detail view and remove it from the list there.
Where to Watch (on-device AI)
- How do I check where a show streams?
In the detail view, use “Where to Watch (AI)” → “Check with AI.” On-device Foundation AI lists providers for your region.
- Region handling:
Uses your device locale. If AI can’t answer, tap “Quick search” to open a web search.
- Costs / keys:
On-device only; no paid external API keys needed.
Upcoming Episodes
- Where do I see the next episode?
In the show’s detail view or the “Upcoming Episodes” view (TVMaze data).
Privacy & Data
- What’s stored locally?
Watchlist, seen flags, recent AI suggestions, and any cached “where to watch” results.
- What’s sent externally?
Only TVMaze queries for search/details. On-device AI stays on-device. No third-party ad tracking.
- How do I clear data?
Remove the app; a dedicated “clear cache/watchlist” toggle can be added if desired.
Troubleshooting
- App feels slow:
Check your network. AI chat is optimized for typing, but large replies can take a moment.
- No AI reply:
Retry, be more specific, or use Quick search.
- Missing shows or stream info:
TVMaze may not have the title, or AI couldn’t determine availability. Use Quick search as fallback.
- Crash or odd behavior:
Restart the app. If it persists, note the screen and steps and report it.
Feedback
- Share feedback on incorrect suggestions, desired features (e.g., voice input, more filters), or data issues.