WhatsApp Bot for Appointment Scheduling

An automated system that simplifies appointment scheduling and management over WhatsApp is known as a WhatsApp bot. It gives consumers a quick and easy way to book, change, and cancel meetings with companies, experts, or service providers.

Important attributes:

Automated Scheduling: By communicating with the bot using natural language processing (NLP) or pre-programmed commands, users can schedule appointments.

Calendar Integration: To prevent duplicate reservations, it synchronises with Google Calendar, Outlook, or other scheduling software.

Appointment Reminders: To cut down on no-shows, automatic reminders are sent over WhatsApp.

Rescheduling and Cancellations: This feature makes it simple for users to change or cancel their bookings.

Support for many languages allows a wide range of users to communicate in various languages.

24/7 Availability: This guarantees that consumers can schedule appointments whenever they want without assistance from a human.

Integration with Customer Support: Able to refer problems to human agents as required.

Payment Integration: This feature enables users to use payment gateways to pay for appointments straight through WhatsApp.

How It Operates:

User Starts Conversation: To schedule an appointment, the user messages the company's WhatsApp number.

Options are presented by the bot, which requests information such the date, time, and service needed. Read more