WhatsApp Business enables users to have a business presence over Whatsapp. It is meant to help SMEs across the world. Communicate more efficiently with your customers to help expand your business. Add different personal and business numbers on WhatsApp Messenger and WhatsApp Business over the same mobile phone.

The Business version of the app was designed specifically with e-commerce business in mind. It was designed from bottom to top to offer a unique service for customers. Provide modern companies with a way to differentiate themselves in the marketplace.


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Easily Create a Business Profile for the business to let the customers search the valuable business info such as location, website, and contact information. It lets you create responsive messages for customers such as creating an Away Message or FAQs when the user is not available.

The business profiles on WhatsApp-Business are designed to provide your customers with all the extra information. It includes the address or location of your company so that people can get to your store or office on Google Maps.

You can also include your business category, your email address, and a quick description of what your business does. The app provides a space for opening hours too. For more information visit the official website.

In the latest 2023 update to Business Whatsapp Users can add captions when sending documents. And you will get the added ability to send up to 100 photos/videos at once. This feature allows sellers on WhatsApp the flexibility to send more product info quickly over the platform

Easily Expand your reach by sending potential customers on Facebook and Instagram straight into a WhatsApp chat with your business. These ads will be delivered to people who are more likely to have a conversation with your business on WhatsApp, where you can guide them from consideration to action.

What you might not know about are the different accounts WhatsApp offers to help businesses get in touch with those 2 billion users. A business account in WhatsApp means you can create branded profiles to give customers extra information about your business, such as your website, a brief description, the office hours when a customer can expect a response, and more.

The main difference between WhatsApp Business vs. WhatsApp is that the business solution offers a free app for small businesses and a paid API solution for larger ones that allow businesses to use rich messaging to communicate with users. Standard WhatsApp messaging is only a person-to-person solution for personal communication.

Businesses own and operate WhatsApp Business accounts themselves. You can set up a verified (optional), branded profile and use it to chat with WhatsApp users that have opted in to business communications.

Speaking of large customer bases, the WhatsApp Business app has a feature called Broadcasts that ups your business messaging efficiency by allowing you to contact up to 256 users simultaneously.

WhatsApp Business can automatically send greeting messages to new users, away messages outside of business hours, and quick replies to frequently asked questions.

The other option for businesses is the WhatsApp Business API, also known as the WhatsApp Business Platform. This solution is for large businesses and independent software vendors looking to integrate WhatsApp messaging into their own products. It's designed to handle much larger conversation volumes.

With WhatsApp Business API you need to verify your business before you can start engaging with your customers at scale, meaning WhatsApp reviews the business account. If they approve, you:

WhatsApp is also rolling out non-transactional notifications. Non-transactional notifications open the door to more personalized customer engagement and cross-sell and up-sell opportunities. Previously, outbound communications were limited by a 24-hour session window, which meant companies had to find a way for the customer to trigger proactive conversations. Now, businesses can initiate conversations and start new engagements with existing customers, too.

I also have this problem. I have iphone 11 with updated iOS 16.3.1 and latest version of Whatsap. But WhatsApp support offered no solution except to update my IOS and app.Very disappointed in their response! This is also making my business extra difficult and time consuming to operate.

Same here, I am using an iphone 12 with ios 16.0 and the latest version of WA Business. I can create the quick reply, hit save and I see it added to the list of quick replies, but when I go back to the chats it is not available. Go back to the list of quick replies and it is gone. I have tried ten times to create replies and the same happens. Tried reinstalling whatsapp and it keeps happening. Please help!! This is a huge deal for our business, we need them working!

The main difference between business WhatsApp and normal WhatsApp is that the regular version is used for personal purposes and allows easy connectivity with friends, relatives, or even colleagues. Business owners use WhatsApp for Business to create catalogs and set up automated messages.

Cooby helps you unlock these possibilities and delivers a powerful WhatsApp inbox with a highly-organized view of chats. It provides helpful features like WhatsApp reminders, templates, broadcasts, CRM integrations, and more to empower businesses to provide delightful and satisfactory customer experiences.

WhatsApp Business API enables businesses to communicate with their customers on WhatsApp at scale. Businesses can use this to send notifications, automate messages, and manage customer conversations. Additionally, the API provides access to rich media features like images and video, which can enhance the customer experience.

Generally, WhatsApp Business API is meant for larger businesses. The first 1000 conversations are free for WhatsApp API users every month. Then, WhatsApp charges separately for user-initiated and business-initiated messages.

The app works similarly to the private WhatsApp people use to talk to friends and family. It also offers businesses some handy additional features for efficient messaging support such as quick replies, a catalog and broadcasts.

The main difference when comparing WhatsApp vs WhatsApp Business is that WhatsApp is an app for personal messaging. In contrast, WhatsApp Business is for businesses to communicate with customers and clients on their contact lists. WhatsApp Business has marketing features like product catalogs and away messages for professional use.

Then, you can add an image, working hours, website, and physical address to your profile to present your business. Another great feature is the ability to create a product catalog within the WhatsApp Business app to showcase your products. It can include images, prices, and even links back to your site. The catalog can also be shared as one dedicated link.

In summary, the main difference between WhatsApp and WhatsApp Business is that the former is strictly for personal communication while the latter gives you some marketing tools. WhatsApp Business is a free option for small local businesses looking just for a way to answer questions and take orders via chat.

You also get many additional features on top of WhatsApp Business that open up huge opportunities for marketing communication such as the ability to add WhatsApp messages as a step in your automations. To use WhatsApp for business for large campaigns and to scale your company, connecting to the API is for you.

A WhatsApp Business account is an account using the WhatsApp Business App. It offers a business profile and marketing tools such as broadcasts and automated replies to help businesses communicate with their contacts and customers.

No. WhatsApp has been very clear that sending unsolicited bulk sales messages is not allowed, and this is grounds for your account to be closed. The business app is there to personally interact one-to-one with individual customers.

As WhatsApp cements its dominance in the online messaging space, businesses are increasingly discovering that they, too, can take advantage of it since their customers already have WhatsApp installed on their phones. But the regular WhatsApp is not optimized for businesses, so Facebook brought out a WhatsApp Business version to address the shortfall. But how do you use it? And what benefits does it offer small businesses?

WhatsApp Business is a version of WhatsApp explicitly catering to the needs of businesses. Using the app, businesses can communicate with customers one-on-one, promote their latest goods and special deals, and generally make themselves easier to contact for business queries.

Note that you cannot use personal names for a business account. You have to use a business name, and even then, WhatsApp has strict guidelines on what words and characters are allowed and not allowed to be in that name. This can prove quite problematic if your personal name is part of your company name. A bit of creativity is required to get around this problem. 2351a5e196

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