Embedded Files
Themes
Themes
Participants were polled to determine the prevailing themes of this digital convening. The topics that rose to the top were:
Adapting to remote/hybrid work models after the COVID-19 pandemic (47.37% of votes)
Innovations created by the COVID-19 pandemic that will continue into the future (84.21% of votes)
Other topics, which were not covered during this Convening due to time limitations, were:
Addressing social justice issues (42.11% of votes)
Avoiding burnout at work (26.31% of votes)
Media
Media
Glendale IPA Analysis of GWP Call Center Productivity Before and During COVID-19
Glendale IPA Analysis of GWP Call Center Productivity Before and During COVID-19
2021-10 Analysis of GWP Call Center Productivity Before and During COVID-19_2021.06.03.pdfAgenda
Agenda
Agenda - WCIC Summer 2021.pdfBreakout Sessions
Breakout Sessions
Breakout Session 1:
Adapting to remote work
How is remote work perceived across the organization?
Are there consequences for local governments that do not keep remote/hybrid work schedules?
If your City already has a remote/hybrid work policy, what strategies were used to develop the policy?
What strategies can innovation teams use to get City leadership to consider remote/hybrid work schedule policies?
What are strategies to help remote workers feel a sense of belonging?
What are some best practices to help make hybrid meetings more effective?
Breakout Session 2:
Innovations coming out of the pandemic
Did the pandemic change the relevance or perception “innovation” in your organization? How?
Which innovations are you most proud of? Why?
Which innovations from other cities do you want to implement in your city? Why?
What strategies can innovation teams use to keep the momentum for quick action (skipping non-crucial steps) in new processes?
What strategies can innovation teams use to make these process improvements more permanent?
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