PRIVACY POLICY


Last Updated: March 19 2024

This True Translator app is an offline telugu translator app. You can translate telugu text to any other language and vise versa.

This page is used to inform you regarding my policies with the collection, use and disclosure of Personal Information if anyone decided to use this app.


Personal Contact Information 


1

We do not collect any personal data from our users.

1.1. User Account Information: To access and use our application, you will need to create a user account by providing a unique username and password that shall be provided to you in your capacity as a representative of the Vendor.

1.2. Log Data: Our application may automatically collect certain information when you use it, such as your device's Internet Protocol (IP) address, browser type, operating system, the pages or features you interact with, and the time and date of your use. However, this data is solely used for system administration purposes and does not identify individual users.



Your Email Address 


To register for an account, we require you to supply us with your email address, or other information needed to contact you online and over the phone. We use your e-mail address and other contact information you provide us with to confirm your order and to communicate with you in case of an order problem, so one cannot register without an e-mail address. If you supply us with your email address, you may later access it, update it, modify it and delete any inaccuracies by accessing your account through my account information link on the user main page. You may also choose simply not to provide us with your email address; however you will not be able to register on the website and place orders. We communicate part of your contact information (name, surname, order delivery address and phone number) with the member restaurant from which you have placed an order. We also use this information to facilitate and improve your use of the website, to communicate with you, for internal purposes and to comply with any requirements of law. This information may be disclosed to our staff and to third parties involved in the delivery of your order or the analysis and support of your use of the website. We do not sell and will not divulge your personal contact information to third parties other than as specified in this Privacy Policy without your permission unless we are legally entitled or obliged to do so (for example, if required to do so by Court order or for the purposes of prevention of fraud or other crime). 


Payment Information 

Cash On Delivery only available on our application


Order Placement Information 

Personal information required during the order process includes name, address, phone number, email address and other similar information used to identify you and complete an order. Personal information collected at our site will be shared with a restaurant when processing your order. We have an agreement with all member restaurants, restricting disclosure or further processing of personal information provided to them by us. Your personal information will be used to notify you of your order status. Personal information will not be shared with any of our business partners or affiliates without your permission. It is treated as confidential, and will not be disclosed to outside parties, unless compelled by applicable legislation. We only send marketing emails to those people who have specifically requested to receive this information. 


Navigation and Click stream Data 

As you browse our website, we gather navigational and click stream data that shows which pages you have websited, what kind of features you have used or how long you have stayed on a particular page etc. This information will not reveal your identity or be linked to you personally. We use this information to complete, support and analyze your purchases from us; to facilitate and improve your use of the website; to comply with any requirements of law; to serve, or have a third party serve specialized or relevant advertising content and/or recommendations to you on the website or on a third party’s website and for internal purposes. This information may be disclosed only to our staff and to third parties involved in the completion of your transaction, the delivery of your order, and the analysis and support of your use of the website. 

How to Delete your Account 

At Wesal, we provide you with the option to delete your account using our mobile application. Please note that if you have any pending transactions or outstanding amounts due, you will not be able to delete your account. Please complete all pending transactions and/or payments to delete your account. To delete your your account using our mobile application, please follow these steps:

Please note that deleting your account will also delete your personal data, however, we may be required to retain some of your information if we process it as part of our legal obligations, or in pursuit of our own (or a third party’s legitimate interests) such as the assertion of, or defense against, legal claims, preventing fraud or protecting ourselves or others against abusive behavior. Once your data is deleted from the mobile app, it will be permanently removed from our systems and cannot be recovered. If you have any questions, please contact our customer support.


Protection of Your Personal Information 

Our website has secure pages to collect user information and most critical data is stored in encrypted form. We use various technical and management practices to help protect the confidentiality, security and integrity of data stored on our system. Our servers use Secure Sockets Layer (SSL) and encryption technology that works with Netscape Navigator, Microsoft Internet Explorer, Firefox, Safari and Chrome. 


Information about Services We Offer 

It is very important to us that we provide you with the highest level of service. In order to help us do this, from time to time we may send you details of products, services, discounts, promotions and campaigns, which we think, may be of interest to you. We may send you marketing communications with your consent. If at any time you do not wish to receive these details and wish to unsubscribe from marketing communications, contact us via e-mail or log onto your account to change your relevant settings from my account link on the user main page. 


Privacy Policy amendment 

Wesal may change this Privacy Policy at any time by publishing the new version on the website. 


Verifying, updating and amending personal information 


Members

You can update your personal information at any time by logging-in to your membership account and accessing "My Account", where you can update your personal information mentioned in "Account Info" and "Saved Address".

Guests

Users who order as guests cannot view or change their details on the website once an order has been submitted. Any changes which affect the fulfillment of an order should be communicated directly to the applicable restaurant.

Contact 

All comments, queries and requests relating to our use of your information are welcomed and should be addressed to Delivery Hero Egypt SAE

For questions or concerns relating to our privacy policy, we can be contacted by email at customercare@wesal-services.com