Information You Provide Directly:
Account Information: When you create an account, we collect information such as your name, email address, password, and profile picture.
Artist/Event Information: If you are an artist, we collect information related to your profile, including your artistic genre, performance details, media (photos, videos), availability, and booking preferences. If you are an event organizer, we collect details about your events, venue information, and booking requirements.
Communications: When you communicate with us (e.g., customer support inquiries) or with other users through the App's messaging features, we collect the content of those communications.
Payment Information (Processed by Stripe):
WerApp DOES NOT directly collect or store your full credit card details. All payment transactions are securely processed by our third-party payment processor, Stripe. When you make a payment through the App, your payment information (such as credit card number, expiration date, and CVC) is submitted directly to Stripe.
We receive limited information from Stripe, such as a token that identifies your transaction, the last four digits of your card, the card type, and the expiration date, which helps us manage your bookings and verify payments without handling sensitive financial data.
For more information on how Stripe handles your payment data, please review Stripe's Privacy Policy at: https://stripe.com/privacy.
Usage Data:
We automatically collect information about how you access and use the App, including your IP address, device type, operating system, unique device identifiers, browser type, app features used, and the dates and times of your interactions.
2. How We Use Your Information
We use the collected information for various purposes, including:
To provide, operate, and maintain our App and services.
To facilitate artist booking and discovery.
To manage your account and provide customer support.
To process transactions and send related notifications.
To personalize your experience within the App.
To monitor and analyze usage and trends to improve the App.
To detect, prevent, and address technical issues or fraudulent activity.
To communicate with you about updates, promotions, and relevant information (with your consent where required).
3. Sharing Your Information
We may share your information with third parties in the following circumstances:
With Other Users: Information related to artist profiles and event details will be shared with other users of the App to facilitate bookings and connections (e.g., an artist's profile is visible to organizers; an organizer's event details are visible to artists).
Third-Party Service Providers: We use third-party companies and individuals to facilitate our App (e.g., hosting, analytics, payment processing like Stripe). These third parties have access to your information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or a government agency request).
Business Transfers: In the event of a merger, acquisition, or asset sale, your personal data may be transferred. We will provide notice before your personal data is transferred and becomes subject to a different Privacy Policy.
With Your Consent: We may share your information for any other purpose with your explicit consent.
4. Data Security
We are committed to protecting the security of your data. We implement reasonable administrative, technical, and physical safeguards designed to protect the information we collect from accidental, unlawful, or unauthorized destruction, loss, alteration, access, disclosure, or use. However, no method of transmission over the Internet or method of electronic storage is 100% secure.
5. Your Data Protection Rights
Depending on your location, you may have certain rights regarding your personal data, including:
The right to access, update, or delete the information we have on you.
The right to rectify any inaccurate information.
The right to object to our processing of your personal data.
The right to request data portability.
The right to withdraw consent.
To exercise any of these rights, please contact us using the information below.
6. Children's Privacy
Our App is not intended for use by children under the age of [e.g., 13, depending on your target audience and local laws]. We do not knowingly collect personally identifiable information from children under [age]. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
7. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top. You are advised to review this Privacy Policy periodically for any changes.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us:
By email: filipe1496@hotmail.com
By visiting this page on our website: [ https://sites.google.com/view/wernetwork ]