Frequently Asked Questions

• Lead and mentor a small team of 5 – 10 students as they explore careers, manage personal and business finances, and run a small business in the JA BizTown simulated city.

• Support students’ learning about personal checking accounts by helping to make sure deposit tickets are completed and students are tracking their “money”. 

• Conduct team "business meetings" in a small group setting (all meetings are scripted).

• Offer real-world advice and experiences

• Help ensure the safety and security of the students.

• Complete and sign the JA Volunteer Registration Form

• Attend the onsite volunteer training on the day of your visit.

  • On the day of your volunteer experience, arrive at the JA BizTown facility at your assigned time (usually one hour before students arrive).

• Get excited to support young people!

JA BizTown is located at the Junior Achievement North Hemak Center, at 1745 University Ave W, St. Paul, MN 55104.

Find directions and information on parking here. 

Yes, although you will likely not work in the same business as your child. Family volunteers are typically not assigned in the same business as their child to promote greater independence, student learning opportunities, and the development of critical skills. However, you may eat lunch with your child during their break and will see them throughout the day!

Nope! The students are expected to read and follow their detailed job descriptions throughout the day. As a volunteer, you will use your discretion if students need help reading through any instructions. 

If you know your assigned business ahead of time, you can review the various job responsibilities in your business on our lab tour pages (choose the lab to which you are assigned, find the specific business, click "visit [business name]". If you do not know your assigned business, choose a few to review to get a sense of BizTown job responsibilities.

No! This is the students' day to learn about careers and themselves, and to support their teams. Students are encouraged to work at their own pace, and the process of learning is the goal. 

Volunteers will allow the students to do the work and encourage them to do their best. In BizTown, you are their mentor! As a mentor, you will offer constructive feedback, bring a respectful and positive attitude, and create a comfortable environment.

There is popcorn and coffee available free of charge from the Café shop. However, there are no vending machines or lunch provided. Please bring your own lunch and beverage, if desired. There is a volunteer break room with tables, chairs, refrigerator, and microwave available for your use.

Students learn best with an engaged volunteer- and you’ll have more fun, too! We expect you to give your full attention to the students while you are volunteering, and keep time on your phone to a minimum. We understand that life happens, though; if you need to step out for any reason, please let JA Staff know and we will work with you to find a space that works.

Please direct any additional questions to volunteer@janorth.org