Dear users of the "weight loss at home" APP:
Hello! Thank you for choosing to use the "weight loss at home" APP (hereinafter referred to as "this APP") developed . We are fully aware of the importance of privacy to you, and thus are committed to strictly protecting your personal information. This privacy policy aims to clearly explain our specific practices regarding the collection, use, storage, sharing, and protection of your personal information, as well as inform you of the relevant rights you enjoy. Please read the entire content of this privacy policy carefully before using this APP. If you do not agree to any of the terms in this privacy policy, please do not use this APP.
This privacy policy specifically applies to all services provided by the "weight loss at home" APP under the IOS operating system environment, covering all personal information processing behaviors involved in functions such as browsing fitness courses, generating personalized training plans, recording sports data, recommending healthy diets, and community interaction.
(I) Information You Actively Provide
Registration and Login Information: To create an exclusive APP usage account for you and facilitate your login and use of various functions, when you register or log in to this APP, we will collect your mobile phone number, email address, or the necessary information associated with your login authorized by Apple ID (such as a unique identifier, etc.), as well as the password you set yourself for ensuring account security (if applicable).
Personal Profile Information: You can choose to complete your personal profile information within the APP on your own, such as gender, age, height, weight, fitness goals (such as weight loss, muscle building, body shaping, etc.). This information will help us customize fitness training plans, diet combinations, and accurately track your fitness progress by leveraging professional algorithms and fitness knowledge systems that are more suitable for your personal situation.
Community Interaction Information: If you participate in the community functions built into this APP, for example, posting fitness experiences, pictures or videos showing training results, commenting on or liking other users' posts, and other interactive operations, we will collect the text content, pictures, videos you post, as well as the corresponding interaction behavior information. Such information aims to create an active, positive, and healthy community communication atmosphere, facilitating you to share experiences and encourage each other with other fitness enthusiasts.
(II) Automatically Collected Information
Device and System Information: Through your installation and use of this APP on IOS devices, we will collect some basic information related to your device and operating system, such as the device model (specific models like iPhone 15, iPad Pro, etc.), the IOS system version number (such as IOS 17, etc.), and the unique identifier of the device (such as IDFA, which is used for tracking the effectiveness of advertising placement and other related purposes under the framework of Apple's privacy policy, provided that we obtain your corresponding authorization). This information helps us ensure the stable operation of the APP on different IOS devices, adapt and optimize it in a timely manner according to different system versions, and effectively troubleshoot possible technical failures.
APP Usage Information: To continuously improve your user experience and optimize the functional layout and service content of the APP, we will automatically collect information related to your operation behaviors within this APP, such as the categories of fitness courses you have browsed, the detailed training action tutorials you have viewed, the frequency of launching various functional modules (such as sport record, diet plan viewing, etc.), and the time you stay on each page. Additionally, when you use the APP to record sports data (such as the distance, duration, pace of outdoor running, and the number of calories burned, etc.), such sports-related data will also be collected, so that we can accurately analyze the fitness effect for you and adjust the subsequent recommended content in a timely manner.
Health Data (Subject to Your Authorization): The IOS system provides a functional framework for sharing health data. If you authorize this APP to access relevant health data (such as step count, heart rate, sleep data, etc., which can be obtained through components like Apple HealthKit), we will collect such data to conduct a more comprehensive analysis of your physical condition and provide more scientific and reasonable suggestions in combination with fitness activities. Please note that the collection of such data completely depends on your voluntary authorization. You can revoke the authorization for this APP to access health data in the device's system settings at any time, and this will not affect the normal use of other basic functions of the APP.
Providing Core Services: Relying on various types of information provided by you or collected by us, our professional team will apply scientific fitness knowledge and algorithmic logic to customize personalized fitness and weight loss solutions for you, including recommending suitable fitness courses (such as strength training, aerobic exercise courses, etc.), planning reasonable diet plans (recommending daily nutritional intake combinations according to your body indicators and fitness goals), and accurately recording and deeply analyzing your sports data to help you gradually achieve your set fitness and weight loss goals.
Optimizing User Experience: Analyzing your usage habits, operation paths, and feedback information within this APP helps us promptly identify deficiencies in the APP's functional design and content presentation. Then, we can targeted optimize and upgrade the APP, fix potential performance issues, improve the APP's stability, ease of use, and overall interactive experience, ensuring that you can enjoy higher-quality and more convenient services every time you use this APP.
Community Operation and Interaction Promotion: We will conduct reasonable management and display of all kinds of information generated by your participation in community interaction. By pushing high-quality fitness sharing content, organizing topic discussions, and other means, we aim to create a vibrant, positive, and upward community communication environment, enhance the communication and interaction among users, and enable you to obtain more inspiration and support from other users during the fitness process.
Security Protection and Compliant Operation: By utilizing the collected information, we can establish an effective security protection mechanism, monitor and prevent possible security risks such as malicious attacks, fraudulent behaviors, and unauthorized access, safeguard your account security and the normal and stable operation of the APP services. Meanwhile, we ensure that our operational behaviors strictly comply with relevant laws and regulations, such as data protection regulations and industry regulations related to privacy, to avoid any compliance risks.
Affiliated Companies and Professional Partners: On the premise that it is necessary and in line with the agreements in this privacy policy as well as relevant laws and regulations, we may share some of your personal information with our affiliated companies and external professional partners. For example, we will share your basic body data and fitness goals with professional fitness coach teams and nutritionist teams, so that they can provide you with more accurate and professional fitness and diet suggestions based on their professional knowledge; we will share device and APP usage information with technical service providers to optimize the APP's performance and fix technical problems. All affiliated companies and partners sharing information must strictly abide by confidentiality agreements and protect your personal information in accordance with standards no lower than those in this privacy policy.
Cooperation and Service Expansion Based on the Apple Ecosystem (if applicable): Given that this APP runs on the IOS platform, under the condition of complying with Apple's relevant policies and privacy framework requirements, we may participate in some cooperation projects, function expansion activities organized or promoted by Apple. During this process, we will share some anonymized or de-identified information with Apple or its designated third parties (for example, for the purpose of evaluating the effectiveness of advertising placement and under the condition of obtaining your corresponding authorization) to achieve better business goals such as service promotion and user acquisition, but all of this will be carried out on the basis of strictly protecting your privacy.
Legal and Compliance Requirements: When there are clear provisions in laws and regulations, or when we receive legal requests from government regulatory departments (such as the market supervision and management department, the network security supervision department, etc.) or judicial organs (such as courts, procuratorates, etc.), we will share your personal information in accordance with the law, for example, to cooperate with law enforcement investigations and provide necessary evidence, in order to fulfill our legal obligations and ensure compliance with relevant laws and regulations.
Information Storage Period: We will reasonably determine the storage period of your personal information according to the purposes specified in this privacy policy and the requirements of relevant laws and regulations. For example, for your basic account information and long-term effective personal profile information (such as gender, age, etc.), it will be stored for a long time during your continuous use of this APP. For some temporary usage records (such as the detailed data of a single sport, short-term community interaction history records, etc.), we will delete or anonymize them according to a reasonable time cycle after they have completed their corresponding analysis and service value. After you cancel your account, we will strictly comply with the provisions of laws and regulations and delete or anonymize all your personal information as soon as possible, unless there are other clear requirements in laws and regulations or it is necessary to retain necessary information based on reasonable business needs (such as dealing with possible audits, compliance inspections, etc.).
Security Protection Measures: We attach great importance to the security of your personal information and adopt a variety of comprehensive security technologies and management measures to protect it. At the technical level, we use encryption technology to encrypt and store your sensitive information (such as account passwords, some health data, etc.), and adopt secure network transmission protocols (such as HTTPS) to ensure the confidentiality and integrity of data during transmission. At the management level, we establish a strict internal personnel access control system, restricting only authorized staff to access your personal information in necessary business scenarios, and regularly conduct security audits, vulnerability scans, and other work to promptly detect and repair possible security risks. Although we have done our best to ensure information security, due to the complexity of the Internet environment and unpredictable technical risks and other factors, we cannot absolutely guarantee that information will not be violated at all. However, we will continue to invest resources, continuously improve our security protection capabilities, and actively respond to various possible security problems.
Right to Know and Right of Access: You have the right to know what personal information we have collected from you and the specific uses of this information. Meanwhile, you can conveniently access most of the personal information you have provided to us through the corresponding functional modules set within this APP (such as the pages of "My Profile", "Data Record", etc.) and view its specific content and relevant records.
Right to Correct and Update: If you find that the personal information you provided to us is inaccurate or needs to be updated (for example, your weight has changed, your fitness goal has been adjusted, etc.), you have the right to correct and update it by yourself through the corresponding editing functions within the APP. If you encounter difficulties in operation or cannot complete the change on your own, you can contact our customer service staff at any time for assistance, and we will promptly assist you in handling it.
Right to Delete: On the premise of complying with relevant laws and regulations as well as the provisions of this APP, you have the right to request us to delete some or all of your personal information. For example, when you decide not to use this APP anymore and want to cancel your account, you can initiate a request to delete information, and we will delete the corresponding personal information in a timely and thorough manner according to the established procedures and specifications, and ensure that we will not use this deleted information subsequently.
Right to Withdraw Authorization and Consent: For the situations where we collect and use your personal information based on your consent (such as accessing health data, using IDFA, etc.), you have the right to withdraw your consent at any time. You can operate through the system settings of your IOS device (for example, under the corresponding paths such as "Privacy" - "Fitness and Weight Loss Assistant" - "Permission Settings") or the relevant privacy options set within this APP. After withdrawing your consent, we will immediately stop the corresponding information collection behavior. However, please note that this may have a certain impact on the normal use of some functions that rely on this authorized information (such as accurate health analysis, personalized advertising display, etc., if applicable).
Right to Lodge a Complaint: If you think that we have violated this privacy policy or relevant laws and regulations in the process of handling your personal information, you have the right to lodge a complaint with us. You can reflect the problem to us through the customer service feedback channels within the APP (such as the function entrances like "Help & Feedback" - "Contact Customer Service") or directly send an email to our customer service mailbox ([specific email address]). We will take your complaint seriously, promptly conduct an investigation, and feed back the processing results to you. Meanwhile, you can also seek help from relevant regulatory authorities (such as the local Cyberspace Administration Office, the Consumer Association, etc.) to safeguard your legitimate rights and interests.
This APP mainly provides fitness-related services and functions for adults. Without the explicit consent of the guardians of minors, we will not intentionally collect the personal information of minors. If we find that we have collected the personal information of minors during the operation process, we will immediately take reasonable and effective measures to delete the relevant information as soon as possible and notify their guardians in a timely manner according to legal requirements. If minors wish to use this APP, they should do so under the accompaniment and guidance of their guardians, and the guardians should complete the registration, login, and other relevant operations to ensure that the APP is used under the premise of complying with legal provisions and protecting the rights and interests of minors.
Affected by factors such as business development, adjustments to laws and regulations, and changes in the technological environment, we may revise and improve this privacy policy in a timely manner. When making changes to the privacy policy, we will notify you of the relevant changes in advance through reasonable means that are easy for users to know, such as pop-up prompts within the APP, push notifications, and announcements posted in prominent positions within the APP, and give you enough time to view and understand the new terms of the privacy policy. If you continue to use this APP after the change of the privacy policy, it will be regarded as your acceptance of the revised privacy policy content; on the contrary, if you do not agree to the changed privacy policy content, you have the right to stop using this APP and request us to delete your personal information in accordance with the provisions of this policy.
If you have any questions, opinions, or suggestions regarding this privacy policy, or encounter any problems related to personal information during the use of this APP that need to be consulted or fed back, you are welcome to contact us in the following ways:
Customer Service Email: weight loss at home5405@foxmail.com