PRIVACY POLICY

Privacy Policy for RouteBudget Fleet Management App

Effective Date: 22 May 2025

Last Updated: 22 May 2025

Company Name: WebUtsav Pvt. Ltd.

App Name: RouteBudget

At WebUtsav Pvt. Ltd., we are dedicated to safeguarding your privacy and providing a

secure user experience while using our mobile application RouteBudget (“App”). This

Privacy Policy outlines the types of personal and non-personal information we collect,

how we use it, with whom we share it, and your rights regarding your data.

RouteBudget is a fleet management and expense tracking solution designed for travel

agencies, cab operators, and logistics companies to efficiently manage their vehicles,

drivers, and associated operational costs. Our commitment to data privacy is deeply

aligned with applicable data protection regulations, including the General Data Protection

Regulation (GDPR), Information Technology Act, 2000 (India), and Google Play Developer

Program Policies.

1. Information We Collect

We collect various types of information to ensure that our services function efficiently,

securely, and are continually improved based on user behavior.

a. Personal Information

We may collect and store the following identifiable information provided voluntarily by

you:

● Full Name

● Email Address

● Mobile Number

● Company/Organization Name (optional)

● Designation (optional)

● Fleet Size (optional)

This information is usually collected during:

● Account creation

● Contact forms

● Subscription or onboarding processes

● Customer support communication

b. Device & Technical Information

When you use the RouteBudget app, we may automatically collect certain information

from your device:

● Device model and brand

● Operating System version

● Unique device identifiers (e.g., Android ID)

● Language and locale preferences

● App version

This helps us monitor app performance, debug errors, and ensure compatibility across

devices.

c. Location Data

The RouteBudget app may request real-time location access for:

● Vehicle tracking

● Route monitoring

● Trip recording and fuel efficiency analysis

We only access location data if permission is granted. This data may be transmitted in

real-time to our servers to generate reports or assist fleet managers in live monitoring.

Important: We do not collect or share location data in the background unless

explicitly allowed by the user.

d. Log Data and Usage Patterns

We collect log data when you use our services, which may include:

● Date and time of access

● Pages/screens visited

● Actions performed (like report download, trip logs created, settings changed)

● In-app feature usage statistics

This information is used to improve our app’s functionality and user interface.

e. Images and Uploaded Documents

If you choose to upload:

● Vehicle registration documents

● Fuel or toll receipts

● Driver ID proofs

● Insurance or permit scans

They are stored securely and only used within your RouteBudget account or shared with

authorized stakeholders (e.g., your company admin).

2. How We Use Your Data

We utilize the collected information for the following purposes:

a. Service Functionality

● To create and manage user accounts

● To track trip distance, tolls, and maintenance records

● To calculate fuel consumption, expenses, and budgeting

● To notify users regarding app updates, status reports, and analytics

b. Customer Support

● To respond to your queries or troubleshoot issues

● To offer guided support based on your activity

c. Performance Analytics

● Understand how the app is used

● Identify and fix bugs

● Optimize user experience through A/B testing

d. Marketing Communication (Optional)

● With your consent, we may send updates, newsletters, or product feature

announcements via email or push notifications. You may opt out anytime.

3. Data Storage & Retention

Your data is stored on secure, cloud-based servers hosted within regions compliant with

data protection laws.

● We retain personal information for as long as your account is active or as needed

to fulfill our services.

● We retain vehicle logs, expense data, and analytics for your internal

record-keeping unless requested for deletion.

If you request account deletion, all your data will be permanently removed within 14

business days (except as required by law).

4. Data Sharing and Disclosure

We do not sell, rent, or share your data for advertising purposes. However, we may share

information under the following scenarios:

a. With Your Organization

If you are using RouteBudget through a company or fleet operator, your data may be

visible to authorized personnel (like admin or fleet manager) for reporting purposes.

b. With Service Providers

We may share data with trusted third-party partners that help us:

● Host backend servers

● Send push notifications

● Analyze app performance (e.g., Firebase Analytics)

● Enable secure authentication

These partners are contractually bound to protect your data and only use it for specified

purposes.

c. Legal Obligations

We may disclose information if:

● Required by law, regulation, court order

● To enforce our legal rights or prevent fraud

● In response to valid government requests (with proper documentation)

5. Permissions Requested

The RouteBudget app may request the following Android permissions:

Permission Purpose

Location Real-time route tracking, fuel & distance analytics

Storage Saving reports, invoices, and receipts locally

Camera Scanning receipts or uploading documents

Internet Syncing with cloud servers and updates

Phone State

(Read)

To identify device during login (optional)

You will always be prompted before permissions are accessed, and you can revoke them

from your device settings.

6. Security Measures

We implement multiple layers of security to protect your data:

● SSL encryption for all data transmission

● User authentication (email/mobile-based login)

● Access logs and session expiry mechanisms

● Strict role-based access within organizations

● Regular vulnerability audits of our servers and APIs

Despite these measures, no digital transmission method is 100% secure. If you suspect

unauthorized access, contact us immediately at support@webutsav.com.

7. Your Rights as a User

Under global privacy regulations like GDPR, you have the right to:

● Access the data we store about you

● Request data correction

● Request account deletion

● Restrict processing (e.g., marketing opt-out)

● Withdraw consent at any time

You can exercise these rights via in-app settings or by emailing us.

8. Data Processing Location

Data collected via RouteBudget may be processed or stored in:

● India (primary server)

● Other countries compliant with data transfer regulations

We ensure all processing is governed by strong data protection contracts with our

vendors.

9. Children’s Privacy

RouteBudget is not intended for individuals under the age of 13. We do not knowingly

collect data from minors. If a parent or guardian believes that a child has provided us

with personal information, they may contact us, and we will delete such information

promptly.

10. Third-Party Services & Links

RouteBudget may link to third-party websites (e.g., external toll calculators, fuel price

APIs, or help articles). These platforms have independent privacy policies. We encourage

you to review their terms before interacting.

11. Account Deletion Process

You may delete your account at any time via:

● In-app “Delete Account” button (if available)

● Sending a deletion request to support@webutsav.com from your registered email

Upon deletion:

● All identifiable personal data is removed

● Some anonymized logs may be retained for internal analytics (non-traceable)

12. Policy Changes & Notification

We may revise this Privacy Policy periodically to reflect feature changes or legal updates.

All updates will be posted on:

● This in-app Privacy Policy section

● Our official website: www.webutsav.com/routebudget/privacy-policy

Significant changes will be notified via email or in-app prompt.

13. Contact Information

If you have questions, concerns, or wish to file a complaint about your privacy or data

usage:

📧 Email: support@webutsav.com

🌐 Website: https://www.webutsav.com

🏢 Address:

WebUtsav Pvt. Ltd.

Office No. 016, Wing A City Vista

Kharadi, Pune – 411014

Maharashtra, India

14. Consent

By using RouteBudget, you consent to the collection, use, and storage of your

information as described in this Privacy Policy.