Best Odoo Modules That You Must have (Sorted By Functionality)

What Odoo offers over its peers is the wide range of capabilities that you can add at your end with customization and avail of Best Odoo Modules.

The highly flexible nature of Odoo empowers you to add new features and functionalities whose features depend upon the efficacy you are trying to achieve and inculcate in Odoo.

Keeping in mind growth and productivity, we have listed some of the best Odoo apps that one absolutely needs in his business.

The modules are divided into different categories depending upon the functionality or feature they implement in your Odoo.

Odoo Security & Accessibility Modules

Wish you had the details and information of who is and was logged into your Odoo, which IP address and browser are they using, etc.? Then Odoo User Login security is what you need.

The module allows you to track the user activities and sessions in Odoo. You can monitor logins, sessions, browsers, IP addresses, login failures, and much more.

The biggest advantage of the module is the dashboard view which shows you all the data in real-time so you can make quick decisions about any suspicious activity on your Odoo.

Moreover, it adds a killswitch for admin that terminates all the logged in sessions with one click to protect your data.

You can set password attempts limit, mandatory password change after specified period of time, deny multiple simultaneous logins with same credentials with this module.

Odoo user login security is one of the best Odoo modules that not only makes your Odoo but also fetches the data in real time.

Taking about easy accessibility now!

Password Fatigue for Customers and Credential management for admin can be a real tardy, expensive, and arduous task.

Do you know that approximately 40% of the calls to IT department is related to password resets.

With Odoo Microsoft SSO the website customers can signup and log into their Odoo website accounts using their Microsoft account credentials.

This feature is called single sign-on (SSO). It allows you to log in to one account using the credentials of another authorized account. For example, when you log in to any website using your Gmail credentials.

It doesn’t mean that it is insecure. An authentication token is generated every time a customer enters his Microsoft credential to login into the Odoo website. The token is securely and automatically sent to Microsoft for validation. Only when the token is successfully verified, the user is allowed to login into Odoo. The entire process happens in seconds and is completely secure.

Benefits of using the module;

When speaking about Odoo Security and easy accessibility, Odoo Microsoft SSO module clearly stands out.

Also Read About Odoo Magento SSO

Moving towards quick insights about trends and store information, this module is your own small analytic engine for the Odoo website. The tool to give you the latest insights and data about your business.

Plot charts from the desired data; Study and forecast; And make better decisions to grow.

A perfect analytical tool for your business whose advantages are only matched by the flexibility it offers to the Odoo user.

With Odoo Dynamic Dashboard;

You can create a separate dashboard for each Odoo model. Once you configure a dashboard, the raw data is automatically presented in the form of chosen charts and graphs for that model.

It provides over ten different types of plotting charts you can use to visualize the data in any form. Namely, bar charts, pie charts, graphs, data cards, etc.

It is imperative that you study and analyze the business reports if you want to grow. And this module is easily one of the best Odoo modules data tools available out there.

Odoo Customer Engagement & Convenience Modules

This is truly a vertical solution irrespective of the type of business you are involved in, If you have in-store customers you need a queue management system in place. Why?

For crowd management, reducing waiting line abandonment, minimizing chaos in the store, and ensuring ordered service to customers; to name a few.

With the queue management Odoo module you can manage the customers with a token-based system. 

The advantage that Odoo Queue management offers over its peers is the feature to display that token number over a display screen.

You can keep your customers informed about the current token number being serviced and the next number in line.

It is smart, simple, effective, and easily one of the best Odoo modules to have in your Odoo and necessary as well. 

This module needs absolutely no configuration after install; just an enable/disable toggle button. But it is one of the most sought out features on websites today. It adds a buy now button in each website product.

In default functionality, you need to add the product to and go through 3-4 steps before finally placing the order.

However, with the Buy-Now button, the customer who is only looking to buy one product can click on the button and directly reach the checkout page in one step shortening the entire order placement process. He can place the order for the product in seconds.

Faster and easier checkout process equals more conversions.

Wallet transactions have their own benefits over regular payment methods. They ensure the payments are not failed, provide customer convenience, and faster payout for the orders.

With this simple module, you can add the credit money to customers’ wallets so they don’t have to depend on payment methods or COD for orders. In addition, you can manage refunds for orders. Once the order is canceled by the admin the money can be credited back to the customer’s wallet.

Why do you need this module in your Odoo?

Customer wallet systems have become ubiquitous to e-commerce because of their simplicity and efficacy in improving customer convenience. And this is a must-have module for your website.

Coupons and Voucher discounts is still one of the best ways to increase conversions and bring in customers to your store.

This versatile module adds the feature of generating discount coupons in Odoo for website or backend use.  The discount can be fixed or percent-based. They can be set for one-time use or partial redemption.

Each coupon is given a unique code which needs to be entered to avail the set discount and You can easily send the coupons to the customers via mail.

The Other useful feature includes setting a minimum cart amount that the customer needs to build to be eligible to use the coupon. Moreover, you can make coupons to be eligible on all products or specific chosen products.

If you want to bring in more traffic to your store or website with a discount-based strategy, the Odoo website voucher is easily the best Odoo module to do so.

Live chats are gathering much-deserved plaudits from both customers and sellers. More than 52% of people prefer contacting support via chat alone than any other contact channel.

And what better than a medium that allows live chat feature from mobile phones as well. 

The Odoo Whatsapp Chat system is arguably one of the efficient ways to provide post-sale services to your customers.

The module integrates the feature on your Odoo website. So the customers can use the chat icon on the Odoo website and the message is delivered to the admin’s WhatsApp configured in Odoo. The admin can then reply using the Whatsapp app or web on his device.

Solve the customer’s query from your hand-held mobile devices and improve customers’ reachability and experience on your website.

You cannot provide quality support to customers without a Support system and team. And if you are looking to manage your helpdesk personnel in Odoo, this is the solution to your problem.

You can create different teams such as support team, Business development team, technical team, etc., and show them on your website.

The customers can choose the concerned team and raise the support ticket directly from the website. The tickets get listed in the Odoo backend from where the teams can pick them up and resolve them in a timely manner.

The customers can see the raised and resolved tickets in their Odoo website account.

The module can help in improving customer experience and also brand building for your business. So if you are looking to deliver superior post-sale services to your customers and make them come back for business, install a support system today.

Your service do not end with the conversions and purchases but also extends to providing quality post-sale services to your client. 

Your post-purchase services to the customers are as important as pre-sale services to promote better customer experience and brand building.

What makes Odoo RMA one of the best modules for you to handle returns and exchanges is that it streamlines the entire process.

The module generates an RMA number for each return/exchange request generated in your store. Moreover, these requests can be generated from website accounts by customers.

RMA# is not just a number but a tracking beacon so various departments can manage different stages such as testing, receiving products, etc to quickly process the RMA request of the customer.

The module allows you to track, monitor, and control the returns, and document each of them in Odoo for record-keeping. It is one of the best Odoo modules to manage returns exchanges and even repairs. 

So if you are looking to improve the customer shopping experience and retain customers RMA is one of the sure ways to go for it.

Originally Published - https://webkul.com/