1. What case studies do you have that show your value?

The company should have a portfolio or case studies on their website showcasing their clients and previous web design work. This is a great way to review how the web design company produced results for other clients, and their design styles and capabilities. It also will give you an idea of the industries they specialize in. .

2. How much time do you spend planning and researching?

Designing a website that stands apart from your competitors, appeals to your target markets, and compels visitors to take the desired steps in order to produce intended results and meet your objectives takes planning and research. Make sure the web design company understands the importance of this step in the process and allocates a good amount of time towards analyzing your business, competitors, and market.

3. Who owns the website upon completion?

Upon completion of the new website, all rights to the site and its site files, design files, etc. should be transferred to you, the client. This should be stated in writing within the web design contract.

4. How long does a typical website project take?

The web design company should have a streamlined process in place and be able to give you a timeline to complete the new website design.

5. Do you provide website maintenance services?

Make sure the web design company offers ongoing website maintenance services, if you will be needing help keeping the site up-to-date and maintained. Many web design companies offer monthly maintenance packages.