Frequently Asked Questions


1. What services does Pure Medi Clinic offer?

Pure Medi Clinic provides a comprehensive range of healthcare services, including routine check-ups, preventive care, vaccinations, chronic disease management, and more. Explore our Services page for detailed information.


2. How can I schedule an appointment?

Scheduling an appointment at Pure Medi Clinic is easy. You can book online through our website's Appointments page or call our office during business hours. We're here to accommodate your needs.


3. Can I choose a specific doctor at Pure Medi Clinic?

Yes, you have the option to choose a specific doctor when scheduling your appointment. Visit our Meet Our Team page to learn more about our experienced healthcare professionals.


4. What safety measures are in place for COVID-19?

Your safety is our priority. Pure Medi Clinic has implemented various safety measures, including temperature checks, mandatory mask-wearing, social distancing in waiting areas, frequent sanitization, and telehealth options. Read more on our COVID-19 Safety Measures page.


5. Do you accept insurance?

Pure Medi Clinic accepts a variety of insurance plans. Please check with our front desk or contact your insurance provider to confirm coverage. For uninsured or self-pay patients, we offer flexible payment options.


6. Are telehealth appointments available?

Yes, telehealth appointments are available for certain healthcare services. Contact our office to inquire about the availability of telehealth options for your specific needs.


7. How do I obtain prescription refills?

Prescription refills can be requested through our patient portal or by contacting our office during regular business hours. Please allow sufficient time for processing.


8. What should I bring to my appointment?

Please bring your insurance card, a list of current medications, any relevant medical records, and your co-payment if applicable. New patients can download and complete our patient forms from the Forms page.


9. Is there parking available at Pure Medi Clinic?

Yes, we offer convenient parking facilities for our patients. Please refer to the Contact Us page for details on our location and parking.


10. How can I get involved in community events hosted by Pure Medi Clinic?

Stay updated on our community involvement and events by visiting the Explore Our Community Involvement page. We encourage our patients to join us in building a healthier community.


If you have any further questions or need assistance, please don't hesitate to contact us. Your well-being is our priority.