FAQ

1. What types of ceramic pottery do you offer?

I feature a diverse range of ceramic art pieces, including vases, bowls, mugs, sculptures, and more.

2. Are your ceramics handmade?

Yes, all of my ceramics are meticulously handcrafted, ensuring each piece is unique and made with care.

3. Can I request custom pieces?

Absolutely! I welcome custom orders. Feel free to get in touch to discuss your ideas and preferences for a personalised ceramic piece.

4. How do I care for my ceramic pottery from your shop?

Care instructions for each product are provided in the product listings. In general, handwashing is recommended to preserve the longevity and beauty of your ceramics.

5. Do you offer international shipping?

Yes, I offer international shipping. Shipping costs and delivery times may vary depending on your location and total orders.

6. What is your return policy?

Please review my return policy on my Etsy shop for detailed information about returns and exchanges.

7. Can I visit your studio in person?

I operate exclusively through our Etsy shop, but we're always happy to assist you online. Feel free to message us with any questions or requests.

8. Are your ceramics food-safe and lead-free?

Yes, all of my ceramics are food-safe and free from harmful materials like lead.

9. How do I place an order on Etsy?

You can easily place an order on my Etsy shop by selecting your desired items, adding them to your cart, and following the checkout process.

10. What payment methods do you accept on Etsy?

I accept various payment methods through Etsy, including credit/debit cards and PayPal. You can find more details in the Etsy checkout process.

11. Can I favourite your shop on Etsy to receive updates and promotions?

Yes, you can "favourite" my Etsy shop to stay informed about our latest creations, promotions, and special offers. On some occasion I discreetly send out special offers too.

12. Do you offer wholesale or bulk purchase discounts through Etsy?

I may offer special pricing for larger orders through Etsy. Please check our shop policies or contact me on Etsy for more information and pricing details.

13. How are your ceramics packaged for shipping through Etsy?

I take great care in packaging to ensure that your ceramics arrive safely. Each piece is securely wrapped and cushioned to prevent damage during transit.

14. Can I track my Etsy order once it's shipped?

Yes, we provide tracking information for all shipped Etsy orders. You will receive an Etsy notification with tracking details once your order is on its way.

15. What makes your ceramic art on unique?

My ceramics are distinguished by their one-of-a-kind designs, meticulous craftsmanship, and the personal touch of the artist. I prioritise quality and individuality in every piece.