Frequently Asked Questions

What should I bring on a tour?

We recommend wearing comfortable clothing and sturdy shoes suitable for walking. For outdoor tours, consider bringing a hat, sunscreen, and a reusable water bottle. If you’re joining a food and drink tour, a light appetite is a good idea!

How long are the tours?

Tour durations vary depending on the type of tour you choose:

Historic Landmarks Tour: 2.5 hours

Nature & Wildlife Tour: 3 hours

Food & Drink Experience: 2 hours

Are tours conducted in all weather conditions?

Tours are conducted rain or shine. For outdoor tours, we’ll provide weather updates and necessary adjustments. In the case of severe weather, we may reschedule or offer alternative arrangements.

Can I make changes to my booking?

Yes, you can make changes to your booking up to 48 hours before the tour start time. Please contact us directly to modify your reservation. Changes made within 48 hours are subject to availability and may incur a fee.

What is your cancellation policy?

Cancellations made at least 48 hours in advance will receive a full refund. Cancellations made within 48 hours of the tour are non-refundable. Please ensure to cancel within the specified time frame to avoid charges.

Are there any group discounts available?

Yes, we offer group discounts for parties of 10 or more. Please contact us for details and to arrange your group booking.

Do you accommodate dietary restrictions?

For food and drink tours, please inform us of any dietary restrictions or allergies at the time of booking. We will do our best to accommodate your needs and provide alternative options where possible.

Is transportation provided?

Transportation is not included in the tour prices. Tours begin and end at designated meeting points. Please check your booking confirmation for specific details on where to meet your guide.

How can I book a tour?

Tours can be booked by contacting us directly on 555 123 4567 or schedule a time on our Google Calendar.

What if I need to contact the guide during the tour?

Our guides will provide contact information at the start of the tour. If you need to reach them during the tour, please use the provided contact details.

Are the tours family-friendly?

Yes, we offer tours suitable for all ages. Our Family Fun Tour is specifically designed for families with children, but other tours can be enjoyed by family members of all ages as well.

How can I provide feedback about my tour?

We value your feedback! After your tour, you will receive a follow-up email with a link to our feedback form. You can also share your thoughts directly with us via email at contact123@example.com.

Need more information?

If you have any additional questions or need further assistance, please feel free to contact us at 555 123 4567 or email contact123@example.com. We’re here to help!