Ledger.com/Start® | Getting Started — Ledger® Support

Securing digital assets begins with choosing the right hardware wallet and following the correct setup process. Ledger is one of the world’s most trusted names in crypto security, offering hardware wallets designed to keep private keys safe from online threats. If you are setting up your device for the first time, Ledger.com/Start® is the official and recommended starting point.

This guide explains how to begin using your Ledger device securely, outlines essential setup steps, and shares best practices to help protect your cryptocurrency over the long term.


What Is Ledger.com/Start®?

Ledger.com/Start® is the official onboarding portal created to help users initialize their Ledger hardware wallets safely. It ensures you are using authentic Ledger software, installing genuine firmware, and following the correct security procedures.

By starting here, users can:

Using unofficial sources or skipping steps can put your assets at risk, which is why Ledger strongly advises beginning only at Ledger.com/Start®.


Getting Started With Your Ledger Device

Unbox and Inspect Your Device

Before setup, ensure your Ledger wallet box is sealed and untampered. Ledger devices are never shipped with a pre-set recovery phrase. If you find one included, do not use the device.

Visit Ledger.com/Start®

Connect your Ledger device to your computer or mobile phone and navigate directly to Ledger.com/Start®. This page will guide you step by step through the official setup process.

Download Ledger Live

Ledger Live is the official companion application used to manage your crypto assets. Through Ledger.com/Start®, you can safely download Ledger Live for Windows, macOS, Linux, Android, or iOS.


Installing Firmware and Creating a Wallet

Install Official Firmware

During setup, Ledger Live will prompt you to install or confirm the latest firmware. This step ensures your device is authentic and running the most secure version available.

Create a Recovery Phrase

Your Ledger device will generate a 24-word recovery phrase. This phrase is the only way to recover your assets if your device is lost, damaged, or stolen. Write it down carefully on paper and store it offline in a secure location.

Never share your recovery phrase with anyone and never store it digitally.


Setting Up Security Features

Choose a Strong PIN

You will be asked to create a PIN code to protect physical access to your Ledger device. This PIN prevents unauthorized use even if someone gains possession of your wallet.

Optional Passphrase Protection

Advanced users may enable an additional passphrase for extra security. This feature adds another layer of protection on top of the recovery phrase.


Managing Crypto With Ledger Live

Once setup is complete, Ledger Live allows you to:

Because private keys never leave the Ledger hardware wallet, transactions remain secure even if your computer or phone is compromised.


Best Practices for Long-Term Security

To maintain maximum protection:

Following these practices significantly reduces the risk of phishing, malware, and unauthorized access.


Start Securely With Ledger®

Ledger hardware wallets empower users to take full control of their digital assets. By starting at Ledger.com/Start® and following official support guidance, you establish a strong security foundation from day one.

Whether you are new to crypto or managing a diverse portfolio, Ledger® provides the tools, transparency, and protection needed to secure your financial future with confidence.