Privacy Policy
This is the electronic agreement between the USER (who is using the apps and games of the Cracked Sugar Studios and the CRACKED SUGAR STUDIOS.
Before using any product or service from “Cracked Sugar Studios”, kindly read all the information given in this privacy policy. If you agree to this policy, then and only then may you use our apps or games.
In this agreement, 'I', 'We', 'Us', and 'Our company' refer to Cracked Sugar Studios, which has developed these apps and games. 'User', 'you' & 'Customers' are used to denote those who are using our app & games.
We are very concerned about the privacy policy of the users. The priority is safeguarding the user's data or information.
This Privacy Policy will explain how we collect, use, disclose, and safeguard your data or information when you use our mobile application or games.
Data and information may be collected in order to provide corresponding services and a better user experience. The collection and processing of any type of personal/non-personal data will be under the guidelines of the General Data Protection Regulation (GDPR) and in accordance with the country-specific data protection regulations applicable to developer “Cracked Sugar Studios”.
INFORMATION WE COLLECT
1. Personal information: The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.
Depending on the application and its features, we may ask you to provide certain personal information, including:
• Email address
• Name (where required)
• Usage Data
2. Non-personal Information: We may collect non-personal information such as device model, operating system version, language, IP address, diagnostic information, and Usage Data to improve our applications and services. This is used for serving the ads as per the user's interest. We will clearly mention to users which apps or games contain ads or not. We may be collecting device information, such as device model, operating system version, language, IP address, and diagnostic information collected by third-party services.
The non-personal information collected is used to improve our applications, enhance user experience, analyze performance, and resolve technical issues. Information is collected only as required for the functionality of the application or through third-party services used by the application, in accordance with applicable laws.
PERMISSIONS
Some applications may request permissions required to provide specific features and functionality. Permissions are requested only when needed and can be managed through your device settings. We do not request unnecessary permissions.
DMCA
We respect the intellectual property rights of others and expect our users to do the same. Following the Digital Millennium Copyright Act of 1998.
If you are a copyright owner, authorized to act on behalf of one, or authorized to act under any exclusive right under copyright, please report alleged copyright infringements taking place on or through the Site by completing a DMCA Notice of Alleged Infringement and delivering it to us.
If you find any infringements, then kindly contact us with proof of the copyright, and we will surely help you out with your copyright issues.
CONTENT
I, Cracked Sugar Studios, actively remove content that is not allowed on our Platform and violates both our Guidelines as well as applicable Indian laws. If such content comes to our attention, we may take it down or ban user accounts. If you come across any content that violates these Guidelines, we ask you to report it to our email address, and we will surely take action on it.
We take strict and prompt action against those who violate these Guidelines. If your profile is reported for violating these Guidelines, then your profile may be suspended.
CCPA PRIVACY RIGHTS (Do Not Sell My Personal Information)
Under the CCPA, among other rights, California consumers have the right to:
- Request that a business that collects a consumer's data disclose the categories and specific pieces of personal data that the business has collected about consumers.
- Request that a business delete any personal data about the consumer that the business has collected.
- Request that a business that sells a consumer's personal data not sell the consumer's personal data.
- If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.
LINKS TO OTHER WEBSITES
The service may include links to other websites, including social media services (called “Third Party Sites”). The information you share with Third Party Sites will be governed by their specific privacy policies and terms of service, not by this Privacy Policy. By providing these links, we do not imply that we endorse or have reviewed these sites. Please contact the Third Party Sites directly for information on their privacy practices and policies.
SECURITY
You use the service at your own risk. We use commercially reasonable technical, administrative, and organizational measures to protect Personal Information both online and offline from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. However, no Internet or email transmission is completely secure or error-free. In particular, emails sent to or from us may not be secure. Therefore, you should be careful when deciding what information to send to us via the service or email. We are also not responsible for the circumvention of any privacy settings or security measures on the service or third-party websites.
GDPR DATA PROTECTION RIGHTS:
- We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
- The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.
- The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
- The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
- The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
- The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
- If you wish to exercise any of these rights, including requesting access, correction, or deletion of your personal information, please contact us at: crackedsugarstudios@outlook.com
We will respond within 30 days.
DATA RETENTION
We retain personal information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.
If our applications do not require user accounts or do not store personal information on our own servers, we do not retain personal information after it is no longer required for the functionality of the application.
Some third-party service providers, such as Google Play Services, Google AdMob, Firebase Analytics, or Firebase Crashlytics (where applicable), may retain data according to their own privacy policies.
DATA DELETION REQUEST
If you would like to request deletion of your personal information, you may contact us at:
crackedsugarstudios@outlook.com
Please include the following information in your request:
• App Name
• Device information (if applicable)
• Description of your request
We will review and respond to your request within 30 days.
If our application does not maintain user accounts or store personal information on our own servers, we will inform you accordingly.
CHILDREN'S POLICY
These Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13 years of age. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do the necessary actions.
PRICING
- Most applications and games are free to download and use. Some applications may offer paid features, subscriptions, or in-app purchases.
- Any applicable charges will be clearly displayed before you make a purchase.
- By completing a purchase, you agree to the applicable pricing, our Terms of Use, and this Privacy Policy.
CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time. Any changes will be posted on this page and will become effective immediately after they are published. We encourage you to review this Privacy Policy periodically to stay informed about any updates. By continuing to use our applications, you agree to the updated Privacy Policy.
CONTACTING US
If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at 'crackedsugarstudios@outlook.com'.