Privacy Policy for WearNWash
Effective Date: 17/11/2024
WearNWash ("we," "our," or "us") is committed to safeguarding your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our mobile application (the "App"). Please read this Privacy Policy carefully. By using the App, you agree to the collection and use of information in accordance with this policy.
When you use WearNWash, we may collect the following types of information:
a. Personal Information:
Name: The name you provide in the app.
Email: Your email address for account creation, notifications, and support.
Password: Stored in a securely encrypted format (e.g., "$2b$08$LFG2mFciylOyWqlO.UPrf.J2R3vTOIyqyN314gSKYbRajx65CnPES").
Phone Number: Your contact number.
Gender: Optional, for user experience personalization.
b. Center Location Information:
Washing Center: We collect the name of the center you select from a dropdown menu (e.g., "MHP-1"). This is not your exact physical location, but the name of the service location.
We use the information we collect to:
Provide and maintain the App.
Process your laundry service bookings.
Send email alerts related to your bookings or account.
Enhance the functionality and user experience of the App.
Communicate updates, offers, or changes related to the App.
Provide customer support and respond to inquiries.
We take the security of your personal information seriously:
Password Security: Your password is hashed and not viewable by anyone, including our staff.
Encryption: Sensitive information, such as passwords and user IDs, is encrypted both in transit and at rest.
Access Control: Access to personal information is restricted to authorized personnel who are bound by confidentiality obligations.
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following situations:
Service Providers: We may share information with third-party providers who help us operate the App, such as email services or payment processors or in the case of necessary & benefit of both the parties .
Legal Obligations: We may disclose your information if required by law, such as in response to court orders or regulatory requirements.
You have the right to request deletion of your account at any time. To do so, please contact us at the support number. Once your request is processed, your personal data will be permanently deleted from our systems, except where retention is required by law.
You have the following rights regarding your personal information:
Access: Request a copy of the personal information we hold about you.
Correction: Request corrections to inaccurate information.
Deletion: Request deletion of your personal data.
Objection: Object to specific data processing activities in certain circumstances.
To exercise these rights, please contact us at the support number.
We retain your personal information for as long as necessary to provide the App and fulfill the purposes described in this Privacy Policy. We may also retain certain data as required by law or for legitimate business purposes.
Our App is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you are under 13, please do not use the App or provide any personal data.
We may update this Privacy Policy from time to time. Any updates will be reflected with the new effective date at the top of the policy. We encourage you to review this policy periodically to stay informed about our data protection practices.
If you have any questions or concerns regarding this Privacy Policy or our data practices, you can reach us at:
Email: wearnwash9@gmail.com
Phone: 9030856384
Address: Room No18,Mamatha hostel,Andhra university.