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Frequently Asked Question
Frequently Asked Question
ORDER/DELIVERY DETAILS YOU SHOULD KNOW!
ORDER/DELIVERY DETAILS YOU SHOULD KNOW!
Once an order is placed, you will receive a confirmation message via text, including the total payment of your order. We will need a reply from you to make sure everything is clear on both sides.
After your order has been shipped you will receive a text with your shipping information and tracking number.
We will ship all orders every Friday of the week only, orders placed after the cut of period may be subject for next week's delivery.
Cut off for orders will be 3:00pm Thursday.
Where is your store located?
Where is your store located?
We don't have a physical shop as of the time being, we only do meet-ups in Cebu City and shipping nationwide.
How to order?
How to order?
Just click the buy button on the desired shirt and fill up the order form. Please double check your order before submitting.
Do you ship anywhere in the Philippines?
Do you ship anywhere in the Philippines?
As long as the logistics company can reach to your location, yes. Anywhere.
Do you offer Cash on Delivery?
Do you offer Cash on Delivery?
Yes. We are now offering COD. Shipping charges may apply.
How much is the shipping fee?
How much is the shipping fee?
Shipping rates and fees may vary depending on the delivery address for your order. Please check with our staff for the shipping rate information specific to your order's destination.
What are your T Shirts made from?
What are your T Shirts made from?
70% cotton 30% polyester
How to update my order?
How to update my order?
We will update you via text.
How long does it take to receive my order?
How long does it take to receive my order?
2 - 7 working days depending on your location and shipping option, your delivery time may vary.
What are your Mode of Payment?
What are your Mode of Payment?
CASH ON DELIVERY (via JNT), CASH ON PICK UP(on any LBC branch), GCASH & Remittance center(Palawan, Cebuana, etc.).
How can I request a return/refund?
How can I request a return/refund?
We are implementing "No Return, No Exchange" policy. But if the item/s you order has damaged, let us know. Send us a picture of the damaged goods via email wavesxarrows@gmail.com. And we will be glad to take action.
For more information, contact us @
For more information, contact us @
- wavesxarrows@gmail.com
- 09761648592
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