Effective Date: 2026-05-01
Welcome to WaveOut support. This page includes quick start instructions, frequently asked questions, and troubleshooting tips. If you need further assistance, you can contact us at the bottom of this page.
Open the app and tap Eject Water on the home screen
Place your iPhone on a flat surface, speaker side down
Tap Start — the app will play a tone for 30 seconds
For best results, repeat the process 2–3 times and wipe the speaker area with a soft cloth between runs.
No. WaveOut uses safe sound frequencies designed to operate within normal speaker limits.
One 30-second cycle is usually enough. For more water exposure, run it 2–3 times.
Make sure:
Your device is not on silent
Volume is turned up
No Bluetooth headphones are connected
Subscriptions are managed by Apple:
Go to Settings → Apple ID → Subscriptions
Select WaveOut Pro Yearly
Tap Cancel Subscription
Refunds are handled by Apple:
https://reportaproblem.apple.com
The microphone is only used for the dB Meter feature to measure sound levels. Audio is never recorded or stored.
App freezes
Close and reopen the app. Restart your device if needed.
Subscription not active
Go to Settings → Restore Purchases inside the app.
Wrong dB readings
Check microphone permission is enabled
Make sure the microphone is not blocked
Disconnect external audio devices
We aim to respond within 48 hours on business days. Please include your device model and a short description of the issue.
Contact: yesilmenveysel@gmail.com