Effective Date: August 6, 2025
This Privacy Policy ("Policy") explains how WaTao Team ("we", "us", or "our") collects, uses, stores, discloses, and protects your personal data when you use the WaTao application ("the App"). By downloading, installing, or using the App, you agree to the practices described in this Policy. We are committed to complying with the Personal Data (Privacy) Ordinance of Hong Kong and other applicable privacy laws and regulations.
1. Definitions
1.1 "Personal Data" means any data relating directly or indirectly to a living individual, from which it is practicable to identify the individual, and in a form that allows for direct or indirect access.
1.2 "User" means any individual who downloads, installs, or uses the App.
1.3 "User Content" means any photos, images, text, or other materials uploaded, created, modified, or shared by you through the App.
1.4 "App" means the WaTao application, including all its features, functions, content, software, and services.
2. Information We Collect
2.1 Information You Provide Voluntarily:
a) When you register an account (if applicable), we may collect information such as your name, email address, and username.
b) Any User Content you upload, create, modify, or share through the App, including photos, images, and text.
c) Information you provide when contacting our customer support, such as your name, email address, and the content of your inquiry.
2.2 Information Collected Automatically:
a) Device Information: We may collect information about the device you use to access the App, including the device model, operating system, unique device identifiers, network information, and battery level.
b) Usage Information: We collect information about how you use the App, such as the features you use, the actions you take, the time and duration of your usage, the filters and effects you apply, and the collage templates you select.
c) Log Information: Our servers automatically record log information when you use the App, which may include your IP address, browser type, the pages or features you access, and the dates and times of your visits.
2.3 Information from Third Parties:
We do not collect personal data from third parties without your consent. However, if you choose to log in to the App using a third - party account (such as social media accounts), we may receive certain information from the third party as permitted by your privacy settings with that third party.
3. How We Use Your Information
3.1 To provide, maintain, and improve the App's services, including developing new features, enhancing existing functions, and ensuring the App's proper operation.
3.2 To personalize your experience with the App, such as recommending filters, effects, or collage templates based on your usage habits and preferences.
3.3 To process and respond to your requests, inquiries, and feedback, including providing customer support.
3.4 To enable you to edit, save, and share your User Content, and to facilitate the sharing of your creations through social media or other platforms.
3.5 To monitor and analyze usage trends and patterns of the App, which helps us understand how users interact with the App and make informed decisions about its development.
3.6 To protect the security and integrity of the App, our users, and our services, including detecting and preventing fraud, unauthorized access, and other illegal activities.
3.7 To comply with applicable laws, regulations, and legal obligations, such as responding to legal requests from law enforcement authorities.
4. How We Share Your Information
4.1 We do not sell, rent, or lease your personal data to third parties for marketing purposes without your explicit consent.
4.2 We may share your information with the following parties in the circumstances described below:
a) Our Service Providers: We may engage third - party service providers to assist us in providing and operating the App's services, such as cloud storage providers, hosting services, and analytics companies. These service providers are only allowed to use your information to perform the services we request and are obligated to protect your information with appropriate security measures.
b) Legal and Regulatory Authorities: We may disclose your information if required by law, regulation, legal process, or government request, or to protect our legal rights, property, or safety, or the rights, property, or safety of our users or others.
c) In Connection with a Business Transfer: If we are involved in a merger, acquisition, sale of assets, or other business transfer, your personal data may be transferred as part of the transaction. We will notify you before your personal data is transferred and becomes subject to a different privacy policy.
d) With Your Consent: We may share your information with third parties if you give us your explicit consent to do so.
4.3 We may share aggregated or anonymized information that does not identify any individual user with third parties for various purposes, such as research, marketing, and analytics.
5. How We Protect Your Information
5.1 We take reasonable technical, administrative, and physical security measures to protect your personal data from unauthorized access, use, disclosure, alteration, or destruction. These measures include encryption of data in transit and at rest, secure storage systems, access control mechanisms, and regular security audits and updates.
5.2 However, no method of transmission over the Internet or electronic storage is completely secure. We cannot guarantee the absolute security of your personal data, but we strive to use commercially acceptable means to protect it.
5.3 You are responsible for maintaining the security of your account and password. Please do not share your account credentials with others, and notify us immediately if you suspect any unauthorized access to your account.
6. How Long We Retain Your Information
6.1 We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by law.
6.2 The retention period for different types of information may vary:
a) Account information will be retained as long as your account is active. If you delete your account, we will retain your account information for a reasonable period of time to comply with legal obligations and resolve disputes, after which it will be anonymized or deleted.
b) User Content will be retained as long as it is stored in your account. When you delete your User Content from the App, we will remove it from our active servers, but we may retain copies for backup or archival purposes for a reasonable period of time.
c) Usage information and log information are generally retained for a limited period of time, unless longer retention is necessary for security, legal, or business purposes.
7. Your Rights Regarding Your Information
7.1 You have the right to access, correct, or update your personal data that we hold. You can do this by accessing your account settings within the App or by contacting us at wataosupportassist@outlook.com.
7.2 You have the right to request the deletion of your personal data, subject to certain legal exceptions. To request deletion, please contact us at the email address above.
7.3 You have the right to withdraw your consent to our collection, use, or disclosure of your personal data at any time, where we rely on your consent to process the data. However, withdrawing your consent may affect your ability to use certain features of the App.
7.4 You have the right to object to the processing of your personal data for certain purposes, such as direct marketing.
7.5 You have the right to data portability, which means you can request a copy of your personal data in a structured, commonly used, and machine - readable format, where technically feasible.
To exercise any of these rights, please contact us at wataosupportassist@outlook.com. We will respond to your request in a timely manner in accordance with applicable laws.
8. Cookies and Similar Technologies
8.1 The App may use cookies and similar tracking technologies to enhance your experience, track usage, and personalize content. Cookies are small text files stored on your device.
8.2 You can control the use of cookies through your device or browser settings. However, disabling cookies may affect the functionality of certain features of the App.
9. Children's Privacy
The App is not intended for use by children under the age of 13. We do not knowingly collect personal data from children under 13. If we become aware that we have collected personal data from a child under 13 without parental consent, we will take steps to delete such data as soon as possible. If you believe that a child under 13 has provided us with personal data, please contact us at wataosupportassist@outlook.com.
10. Changes to This Privacy Policy
10.1 We may update this Privacy Policy from time to time. When we make material changes to the Policy, we will notify you through the App, via email, or by other reasonable means, and the effective date will be updated.
10.2 Your continued use of the App after the effective date of the updated Policy constitutes your acceptance of the changes. If you do not agree to the updated Policy, you must stop using the App.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact us at: wataosupportassist@outlook.com.
WaTao Team
August 6, 2025