WASSOR – Mental Health Support App
Privacy, Consent & Data Protection Documentation
Wassor is a multilingual mental health support application providing anonymous, confidential support in English, French, Arabic and Wolof.
Available 24/7, culturally-grounded and designed for West African communities.
What We Collect
Account: Email, password (encrypted), name, language preference
Health Data: Chat history, mood logs, survey responses, assessments
Technical: Device info, app version (for functionality only)
How We Protect Your Data
GDPR Compliant
Secure Storage on encrypted servers
No Data Selling
What We NEVER Share
Your email, phone number, personal identity, exact location or individual health information.
You Decide
Research Participation (Optional)
Allow anonymized data for mental health research
Can withdraw anytime
Toggle: Settings → Consent & Data Control
Analytics Tracking (Optional)
Helps improve app experience
Only usage patterns, no personal content
Can disable anytime
Your Rights
Export Your Data – Download a complete PDF report of all your information
Delete Account – Permanently remove all data (cannot be undone)
Withdraw Consent – Change preferences anytime
View History – See when consent was last updated
Consent records are stored securely. You may withdraw consent at any time.
Azure Health Bot
Powers AI chatbot conversations
Microsoft Azure servers (GDPR compliant)
Secure authentication via Direct Line Token
Firebase (Google)
Authentication Only: Google Sign-In option
Messaging Only: Push notifications
Data: Email/profile for authentication, device token for notifications
Crisis Detection
If you type phrases like “I want to hurt myself,” the app immediately:
Displays emergency resources
Provides crisis hotline numbers
Highlights the emergency alert feature
Important: This app does not replace emergency services.
Age Requirement
Minimum age: 13+ (or legal age in your region)
Parental consent may be required for minors(less than 18 years)
Community Protection
Content moderation for harmful posts
Report/block features
No personal information allowed in posts
Multilingual: English, French, Arabic, Wolof
Large Text Mode: Adjustable text size
High Contrast Mode: For visual accessibility
Text-to-Speech: Voice reading of content
Speech-to-Text: Voice input for chatbot
Culturally Adapted: Respects local traditions and values