Last updated: July 2026Â
This policy describes how WASHA ("we", "the app") handles information when you use our marketplace app.
Account information
We collect account information you provide when you sign in, such as your phone number and display name. This is used to create and secure your account, show your profile to other users when you buy or sell, and support customer service.
Phone numbers
Your phone number is used for sign-in and verification. Sellers may see contact details only as needed to complete orders according to in-app flows. We do not sell phone numbers to third parties.
Uploaded photos
When you post listings or update your profile, you upload photos (product images, profile picture, store banner). These are stored on Firebase/Google Cloud infrastructure and shown to other users as part of the marketplace.
Chat and messages
If you message a buyer or seller, message content is stored so conversations can be delivered and displayed in the app. Do not share sensitive financial passwords in chat.
Ratings and reviews
Product ratings and reviews you submit are stored with your account identifier, the product, and timestamp. They may be visible to other users to help buyers make decisions.
Firebase services
We use Google Firebase for authentication, cloud database (Firestore), file storage, cloud functions, and related infrastructure. Data is processed according to Google's terms and security practices. Analytics or crash reporting may also use Firebase or Expo tooling tied to app stability.
Your choices
You can control listing visibility from posting options. You may request account deletion from Settings, which removes your auth account and associated profile, listings, ratings you created, and chat data we can delete.
Contact
If you have questions about this Privacy Policy, your account, your data, or privacy-related concerns, please contact us:
Email: washaethiopia33@gmail.com
We will make reasonable efforts to respond to privacy-related requests and questions.