# Petiquette Help & Support

Questions, bugs or ideas? Email **spawnfail7@gmail.com**. We usually answer within two days.

Please include your phone model and, if it's about your account, your friend code

(Profile → Friend code).

## How do I play?

Seat one cat in every row, every column and every color patch, and never let two cats touch,

not even corner to corner. Tap a tile to cross it off, drag to cross off several, and

double-tap (or long-press) to seat a cat. Open **?** on any board for the full rules.

## I lost my progress on a new phone

Progress follows your account. On the old phone, sign in with Apple or Google from

**Profile**. Then sign in with the same account on the new phone, and your levels, streak,

coats and outfit pieces come back.

## My streak broke

Missing a day uses a nap pass if you have one, so your streak survives. You start with one

and earn another for every 7 days in a row.

## How do I turn off the reminder, sounds or music?

**Settings.** Each one has its own switch. The daily reminder is off unless you turn it on.

## How do I hide from leaderboards?

**Settings → Social → Show me on leaderboards.**

## How do I delete my account?

**Settings → Account → Delete account.** This removes your data from our server right away.

Without the app, email spawnfail7@gmail.com and we'll delete it within 30 days. See the privacy policy

page.