❓ Frequently Asked Questions (FAQ)

1. Do you only plan trips in Kenya?

No — while Kenya is our specialty, we also offer cross-border trips to Tanzania, Uganda, and Rwanda through trusted partners.

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2. Is this a tour package or a custom plan?

Every trip is custom-built. We design your itinerary based on your travel dates, interests, and budget — no cookie-cutter group tours here.

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3. Can you book my flights and accommodation?

Yes! With our Pro and VIP tiers, we handle all bookings: flights, hotels, transfers, and even excursions — fully sorted.

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4. How do I pay for the trip?

We accept payments via bank transfer, MPesa, Wise, or credit card (for booked services). Planning fees are paid upfront.

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5. What happens after I fill the trip planner form?

You’ll get a reply within 24–48 hours with your custom proposal. We’ll then adjust it together on WhatsApp until it’s perfect.

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6. Can you assist solo travelers or digital nomads?

Absolutely. We help solo travelers, honeymooners, families, and remote workers find safe, exciting and flexible experiences.

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7. What if something goes wrong during my trip?

You’ll have a real WhatsApp support contact available 24/7. Whether you miss a transfer or need help at your lodge — we’re on it.

> Still have questions? Message us directly → Chat on WhatsApp