WA Backup & Restore Messages is designed to be simple and reliable. This Support Policy explains how users can get help and what kind of support is provided.
How to Contact Support
For questions, feedback, or support requests, contact:
Email: nikgoyani301@icloud.com
Developer Name: Nikunj Goyani
Please include:
App name
Device model
iOS version
A brief description of the issue
This helps resolve issues faster.
Supported Features
Support is provided for:
App installation and basic usage
Backup and restore functionality
Exporting chat files
iCloud sync issues (basic guidance)
App crashes or unexpected behavior
Response Time
Most support requests are answered within 24–72 hours
Response time may vary on weekends or holidays
Limitations of Support
Support is not provided for:
Issues caused by WhatsApp or third-party apps
Corrupted or deleted files outside the app
iCloud account or Apple ID issues
Data loss caused by device failure, OS updates, or user actions
Data & Privacy
Support does not request access to personal chat content
Users should not share sensitive data in support emails
All support communication is handled privately
App Updates & Compatibility
Regular updates are released to improve stability and compatibility
Older iOS versions may not support all features
Users are encouraged to keep the app updated
Disclaimer
WA Backup & Restore Messages is an independent application and is not affiliated with, endorsed by, or associated with WhatsApp, Meta, or any related brands.
Policy Updates
This Support Policy may be updated as the app evolves.
Changes will be reflected on this page.