Last Updated: [20 Spt 2025]
1. Introduction
VT Bazaar ("we," "our," "us") is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (the "App").
By downloading and using the VT Bazaar App, you agree to the terms of this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the App.
2. Information We Collect
We may collect personal information that you provide to us directly and information that is automatically collected when you use our App.
A. Personal Information You Provide:
Account Information: When you create an account, we collect your name, email address, phone number, and a secure password.
Profile Information: You may choose to provide additional information, such as your delivery address(es) and a profile picture.
Transaction and Payment Information: We collect information related to your orders, including the products you purchase, the transaction amount, and payment details. We use a secure, third-party payment processor (e.g., Stripe, PayPal, Razorpay) to handle all payment transactions. We do not store your full credit card or payment card information on our servers.
Communications: When you contact our customer support, we collect the information you provide in those communications to help resolve your issues.
B. Information Collected Automatically:
Device Information: We may collect information about the device you use to access the App, including the device's unique ID, IP address, operating system, and mobile network information.
Location Information: With your explicit consent, we may collect your precise or approximate location data to enable location-based services like delivering your groceries and showing you products available in your area. You can disable this feature in your device settings.
Usage Data: We collect information about your interactions with the App, such as the pages or screens you view, the products you browse, the time spent on the App, and other usage statistics.
Cookies and Tracking Technologies: We may use cookies, web beacons, and other tracking technologies to help us improve your experience, understand how you use the App, and personalize content.
3. How We Use Your Information
We use the information we collect for various purposes, including:
To Provide and Maintain the App: To process your orders, deliver your groceries, and manage your account.
To Improve Our Services: To analyze user behavior, troubleshoot technical issues, and improve the functionality and features of the App.
To Personalize Your Experience: To show you relevant products and offers based on your browsing and purchase history.
To Communicate with You: To send you updates about your orders, provide customer support, and inform you about promotions, new products, and other news.
For Security and Fraud Prevention: To protect the App, our users, and our business from fraudulent activity and misuse.
For Legal Compliance: To comply with legal obligations, enforce our terms of service, and resolve disputes.
4. Sharing Your Information
We may share your information with third parties only in the following circumstances:
Service Providers: We share information with trusted third-party vendors and service providers who perform services on our behalf, such as payment processing, data analytics, and marketing. These third parties are obligated to use your information only as necessary to provide their services.
Delivery Partners: We share your name, delivery address, and phone number with our delivery partners to fulfill your orders.
Legal Requirements: We may disclose your information if required by law or in response to a valid legal request (e.g., a court order or subpoena).
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
5. Your Choices and Rights
You have control over your information:
Account Information: You can access and update your account information at any time within the App's settings.
Location Services: You can turn off location services for the VT Bazaar App through your device settings.
Marketing Communications: You can opt-out of receiving promotional emails or push notifications from us by following the unsubscribe instructions in the email or by adjusting your notification settings on your device.
Data Deletion: You can request the deletion of your account and personal information by contacting our support team at [Your Support Email Address]. We will retain some information as required by law or for legitimate business purposes.
6. Data Security
We implement reasonable security measures, including encryption and secure servers, to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure.
7. Children's Privacy
The VT Bazaar App is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13 without parental consent, we will take steps to delete that information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
VT Bazaar
delivery@vtbazaar.com