FAQs

Frequently asked questions

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Virtual Reality (VR) FAQs

VR: I can see the other controller in my field of view. How do I make it go away?

VR: Why do the videos look blurry more than usual?

VR: The screen has suddenly gone black. How do I fix it?

VR: The picture inside the headset looks off-centre. How do I fix it?

VR: How do I reconnect to the internet?

VR: How do I know when to charge the VR headset?

VR: The controller is not working. How do I replace the battery?

Tablet: I am in the How-To Website. How Do I get back out?

Tablet: I am stuck in an unfamilar page on the tablet. How do I get out?

Tablet: Why am I getting an "Incorrect password" error message?

Tablet: Do I ever need to shut down the tablet and how do I know if I need to charge it?

Tablet: How do I connect the tablet to my WIFI?

Tablet: How do I change the screen brightness?

Tablet: The video has stopped playing and is froze. How do I make it play again?

Laptop: How do I adjust the laptop screen brightness?

Laptop: How do I connect the laptop to Wi-Fi?

Laptop: How do I adjust the volume in Zoom?

Laptop: How do I adjust the volume on the laptop?

Virtual Reality (VR) FAQs

VR: I can see the other controller in my field of view. How do I make it go away?

VR: Why do the videos look blurry more than usual?

VR: The screen has suddenly gone black. How do I fix it?

VR: The picture inside the headset looks off-centre. How do I fix it?

VR: How do I reconnect to the internet?

VR: How do I know when to charge the VR headset?

VR: The controller is not working. How do I replace the battery?

Tablet FAQs

Tablet: I am in the How-To Website. How Do I get back out?

Tablet: I am stuck in an unfamilar page on the tablet. How do I get out?

Tablet: Why am I getting an "Incorrect password" error message?

Tablet: Do I ever need to shut down the tablet and how do I know if I need to charge it?

Tablet: How do I connect the tablet to my WIFI?

Tablet: How do I change the screen brightness?

Tablet: The video has stopped playing and is froze. How do I make it play again?

Laptop FAQs

Laptop: How do I adjust the laptop screen brightness?

Laptop: How do I connect the laptop to Wi-Fi?

Laptop: How do I adjust the volume in Zoom?

Laptop: How do I adjust the volume on the laptop?

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