Effective Date: 9/20, 2026

Last Updated: 9/20, 2026

This Privacy Policy explains how we collects, uses, stores, shares, and protects information when you download or use the VPN Pro Android application and related services (collectively, the “Service”).

By using VPN Pro, you acknowledge that you have read and understood this Privacy Policy.

1. Our Privacy Commitment

VPN Pro is designed to help protect your internet connection by creating an encrypted VPN tunnel between your Android device and our VPN servers.

Unless otherwise stated in this Privacy Policy:

- We do not monitor, inspect, or record the content of your internet traffic.

- We do not sell your personal information.

- We do not use your browsing activity for advertising or marketing.

- We do not retain DNS queries, website history, or the content of communications transmitted through the VPN.

- We collect only the information reasonably necessary to operate, secure, maintain, and improve the Service.

We will not make privacy claims that are inconsistent with our actual technical configuration, server logs, third-party SDKs, or business practices.

2. Information We May Collect

2.1 Information You Provide

Depending on how VPN Pro is configured, we may collect information that you voluntarily provide, including:

- Email address;

- Account username or account identifier;

- Subscription or purchase information;

- Customer support messages;

- Feedback, survey responses, or other communications you send to us.

We do not need to collect payment card numbers directly. Payments may be processed by Google Play or another authorized payment provider. We receive limited transaction information, such as purchase status, subscription type, transaction identifier, and renewal or expiration date.

2.2 Device and Application Information

When you use VPN Pro, we may collect limited technical information, such as:

- Android operating system version;

- App version;

- Device model;

- Language and region settings;

- Anonymous or resettable device identifiers;

- Application installation and configuration information;

- Crash reports and diagnostic information;

- Basic performance and security information.

We use this information to maintain compatibility, troubleshoot technical problems, prevent abuse, and improve the reliability of the Service.

2.3 VPN Connection Information

To establish and maintain a VPN connection, our servers may temporarily process limited connection information, such as:

- VPN server selected;

- Connection start and end time;

- Authentication status;

- Data volume used for service operation;

- Technical error codes;

- Approximate region associated with the VPN server.

Unless specifically disclosed in the app or required for security and fraud prevention, we do not associate this technical information with your browsing history or the content of your online communications.

2.4 Internet Traffic and DNS Information

VPN Pro routes network traffic through the Android VpnService framework so that the traffic can be transmitted through an encrypted VPN tunnel.

We do not intentionally collect or retain:

- The websites or online services you visit;

- DNS queries;

- Full destination URLs;

- The content of websites, messages, files, or communications;

- Passwords or payment details transmitted through the VPN;

- Browsing history;

- The content of traffic from other applications.

Some technical information may be temporarily processed in memory solely to provide routing, security, abuse prevention, or troubleshooting functionality. Such information is not retained longer than reasonably necessary.

3. How We Use Information

We may use information for the following purposes:

- Providing and operating the VPN service;

- Authenticating users and managing subscriptions;

- Establishing and maintaining VPN connections;

- Processing purchases and subscription status;

- Detecting, preventing, and investigating abuse, fraud, malware, or security incidents;

- Monitoring service availability and performance;

- Diagnosing crashes and technical problems;

- Responding to customer support requests;

- Improving app functionality and server reliability;

- Complying with applicable laws, regulations, legal processes, or government requests;

- Enforcing our Terms of Service.

We do not use VPN traffic content or browsing history to create advertising profiles.

4. Information Sharing

We may share limited information only in the following circumstances:

Service Providers

We may use trusted third-party service providers to help us operate VPN Pro, including providers for:

- Cloud hosting and VPN server infrastructure;

- Payment processing;

- Customer support;

- Crash reporting and diagnostics;

- Security monitoring;

- Email delivery;

- Subscription management.

These providers may access information only as necessary to perform services for us and are expected to protect it appropriately.

Legal Requirements

We may disclose information if reasonably necessary to:

- Comply with a valid legal obligation;

- Respond to lawful requests from public authorities;

- Protect the rights, property, or safety of VPN Pro, our users, or the public;

- Detect or investigate fraud, abuse, or security incidents;

- Enforce our agreements.

Business Transfers

If VPN Pro or substantially all of its assets are involved in a merger, acquisition, financing, reorganization, or sale, information may be transferred as part of that transaction. We will take reasonable steps to require continued protection of personal information.

We do not sell, rent, or trade personal information to data brokers or advertisers.

5. Third-Party Services and SDKs

VPN Pro may use third-party software development kits, libraries, or services for functions such as payment processing, crash reporting, analytics, authentication, or security.

Third-party providers may process limited information under their own privacy policies. Before publishing this Privacy Policy, we will update this section with the actual providers used by VPN Pro.

Third-party services used by VPN Pro may include:

- Google Play Billing: [Insert link, if applicable]

- Crash reporting provider: [Insert provider and link]

- Analytics provider: [Insert provider and link]

- Cloud or VPN infrastructure provider: [Insert provider and link]

- Customer support provider: [Insert provider and link]

If VPN Pro does not use a particular service, that service should be removed from this list.

6. Data Retention

We retain information only for as long as reasonably necessary for the purposes described in this Privacy Policy.

In general:

- Account information is retained while your account remains active or as necessary to provide the Service.

- Subscription and transaction records may be retained as required for accounting, tax, fraud prevention, or legal purposes.

- Support communications may be retained for customer service and quality-control purposes.

- Security and diagnostic logs may be retained for a limited period.

- VPN browsing activity, DNS queries, and traffic content are not retained as part of normal service operation.

When information is no longer required, we will delete it, anonymize it, or securely isolate it, unless retention is required by law.

7. Data Security

We use reasonable technical and organizational safeguards to protect information, including:

- Encryption of data transmitted between your device and the VPN server;

- Access controls and authentication for administrative systems;

- Monitoring for suspicious activity;

- Regular maintenance and security updates;

- Limited access to personal information by authorized personnel and service providers.

However, no method of transmission or electronic storage is completely secure. We cannot guarantee absolute security.

8. Your Choices and Privacy Rights

Depending on your location, you may have rights regarding your personal information, including the right to:

- Request access to information we hold about you;

- Request correction of inaccurate information;

- Request deletion of your information;

- Request restriction of certain processing;

- Object to certain processing;

- Request a portable copy of information you provided;

- Withdraw consent where processing is based on consent;

- Submit a complaint to a relevant data protection authority.

To submit a privacy request, contact us at:

Email: elloimanil.me@gmail.com

We may need to verify your identity before completing a request. We will respond within the time required by applicable law.

If you created an account through VPN Pro, you may request account deletion through:

In-app path: [Settings → Account → Delete Account]

or by emailing:

elloimanil.me@gmail.com

Account deletion may not remove information that we are legally required to retain, such as certain transaction or fraud-prevention records.

9. Children’s Privacy

VPN Pro is not directed to children under the age of 13, or the minimum age required in the relevant jurisdiction.

We do not knowingly collect personal information from children without legally required parental consent. If you believe that a child has provided personal information to us, please contact us so that we can investigate and delete it where appropriate.

10. International Data Transfers

VPN Pro may use servers, infrastructure, and service providers located in countries other than your country of residence.

Where required by applicable law, we use appropriate safeguards for international data transfers, such as contractual protections, adequacy decisions, or other legally recognized mechanisms.

11. Permissions Used by VPN Pro

VPN Pro may request the Android VPN permission required to create a device-level VPN connection.

This permission is used solely to:

- Establish an encrypted VPN tunnel;

- Route network traffic through the selected VPN server;

- Maintain and disconnect the VPN connection;

- Display VPN connection status.

VPN Pro does not use the VPN permission to manipulate traffic for advertising monetization, secretly monitor users, or collect browsing history.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to the Service, applicable laws, or our data practices.

When we make material changes, we may notify you through the app, our website, or other appropriate means. The updated Privacy Policy will include a new “Last Updated” date.

Your continued use of VPN Pro after the updated Privacy Policy becomes effective means that you acknowledge the revised policy.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, contact us at:

Email: helloimanil.me@gmail.com