Privacy Policy
Privacy Policy
This mobile application is provided by VPK Urban Multipurpose Co-operative Society Ltd.. This Privacy Policy outlines how we collect, use, and protect your personal information when you access our services. By using this app, you agree to the terms of this Privacy Policy.
We collect personal and sensitive information necessary to provide our services. This includes:
Personal Data: Information that directly or indirectly identifies you, such as your name, mobile number, email address, and other registration details.
Profile Photo/Image: Used for personalization and identity verification within the app. Collected with your explicit consent and stored securely.
Anonymous Data: Non-identifiable data such as device type, IP address, browser type, and usage patterns.
Location Data: Collected through device features when using location-based services (e.g., ATM finder).
All personal and sensitive data is transmitted and stored securely using modern encryption technologies (e.g., HTTPS).
Login and transaction PINs are encrypted and used for authentication and authorization.
We ensure that no sensitive information (e.g., names, account numbers) is exposed inappropriately. Personalized content is generated securely and uniquely per user.
We use your personal information for the following purposes:
To deliver requested services
To identify and personalize your experience through your profile image
For internal improvements, updates, and communication regarding our products
Your personal data is retained:
As long as necessary to maintain your account and fulfill legal or regulatory obligations
For legitimate purposes such as handling complaints, fraud prevention, and responding to regulatory authorities
When data is no longer needed, we will securely delete, anonymize, or destroy it.
Our app may integrate with third-party services (e.g., payment gateways, analytics, authentication). You acknowledge:
These services are governed by their own privacy policies and terms
We are not responsible for the actions or policies of third-party providers
Your interaction with third parties is solely between you and them
We reserve the right to modify or remove third-party integrations without notice
To offer a complete banking experience, our app requests access to the following:
Location (MAPS_RECEIVE, READ_GSERVICES): To detect nearby ATMs
Network (INTERNET, ACCESS_NETWORK_STATE): To enable connectivity
Camera (CAMERA, autofocus): For QR code scanning
Storage (READ/WRITE_EXTERNAL_STORAGE): To download and view PDF account statements
Notifications (POST_NOTIFICATIONS): To send alerts, updates, and promotional messages
Users register using their mobile number and provide required personal information per regulatory guidelines. All user authentication and identity verification are handled securely.
The app supports services such as fund transfers, bill payments, mobile recharges, and insurance payments. We use secure industry-standard protocols to protect your financial data during transactions.
We use Firebase to send important app update notifications to users securely and reliably.
We are committed to maintaining the confidentiality, integrity, and security of your personal data:
All data exchanges are encrypted using industry-standard protocols
Sensitive information is protected from unauthorized access, modification, or disclosure
This app is not intended for children under the age of 13. We do not knowingly collect personal data from children. If you become aware of such a case, please contact us immediately, and we will take necessary steps to remove the data.
We may update this Privacy Policy from time to time. When changes are made, the revised date will be updated at the bottom of this page. Users are encouraged to periodically review this policy to stay informed.
By using this app, you agree to the terms of this Privacy Policy. Continued use of the app following updates will constitute your acceptance of any changes.
If you have any questions or concerns regarding this Privacy Policy or how your information is handled, please contact us at:
📧 Email: vpkurban.ho@gmail.com