Support

How can we help you? 🙋❓

Welcome to the Voyage Planet Games Support Center! We're here to assist you with any questions or issues you may encounter while playing our games.

Frequently Asked Questions (FAQs)

1. How do I restore my game progress?

• If you connected your game to Facebook, Google, or Apple, simply log back in using the same account to restore your progress.

• If you didn’t connect your game to an account, please contact us for further assistance.

2. How can I report a bug or glitch?

• You can report issues directly through the game by going to Settings > Help & Support > Report a Problem.

• Alternatively, email us at Voyageplanetgames@gmail.com with details and screenshots of the issue.

3. How do I make an in-app purchase?

• Ensure your device is connected to the internet and has a valid payment method set up through the App Store or Google Play.

• For help with payment errors, visit Apple Support or Google Play Support.

4. How do I contact the support team?

• See the “Contact Us” section below for details.

Contact Us

If you can’t find the answers you’re looking for, feel free to reach out to our support team.

• Email: Voyageplanetgames@gmail.com

• In-Game Help: Go to Settings > Help & Support > Contact Us

• Business Hours: Monday to Friday, 9:00 AM – 5:00 PM (PST)

We strive to respond to all inquiries within 24-48 hours.