This airline has rules and policies to make flying easy and stress-free for its customers. Volaris' cancellation policy is one of them. This cancellation policy helps passengers know how to cancel tickets and get a refund.
So, let's take a closer look at Volaris' cancellation policy.
The Volaris airline is based in Mexico City. This airline provides convenient and safe service to its passengers in Mexico, the United States and Central America.
Can I cancel my Volaris flight and get a refund?
Unfortunately, Volaris does not allow flight cancellations. If you do not use your ticket for the indicated flight, it cannot be refunded, nor can it be used for the requested service on another flight or reservation. Only for flights to and from the United States, you can cancel or change your reservation within 24 hours of your purchase without charges or penalties as long as the flight was booked 7 or more days before the departure date. Don't worry, you can still sell your flight to someone else and get your refund that way! More on this below.
Here are important points that you remember while canceling your flight:
In most cases, Volaris Airlines Cancellation Policy does not allow you to cancel your ticket.
If a passenger cancels their ticket, they will be charged cancellation fees.
A passenger can cancel his or her ticket 4 hours before the flight departs.
A passenger cannot transfer his ticket to another person.
A passenger may cancel his or her ticket by informing the Volaris agent within 24 hours of purchasing the ticket.
If the passenger has not checked in at the airport, he may cancel his flight, but no refund will be made.
In emergency situations, a passenger can cancel his or her ticket and will not be charged cancellation fees.
Volaris is a low-cost Mexican airline that offers affordable flights to various national and international destinations. However, due to unknown circumstances, passengers may have to cancel their flights. In such cases, it is important to be familiar with the Volaris airline cancellation policy to avoid inconveniences or unexpected charges.
Volaris Airline Cancellation Policy Overview
The Volaris airline cancellation policy states that passengers can cancel their flights at any time, but fees and restrictions may apply. Rates and restrictions depend on the type of ticket purchased by the passenger.
Types of Volaris Airline Tickets
Before discussing the Volaris Airlines Cancellation Policy, it is important to understand the different types of Volaris air tickets. Volaris offers three main types of tickets:
Basic: This is the most affordable ticket option and includes only one seat on the plane. No changes or cancellations are allowed, and there are no refunds.
Plus: This ticket includes seat selection, checked baggage allowance, and the ability to make changes or cancellations for a fee.
Flexible: This is the most expensive ticket option but offers the most flexibility. It includes all the benefits of a Plus ticket, plus priority boarding, additional baggage allowance and no change or cancellation fees.
Fees for Canceling a Volaris Airline Reservation
If you need to cancel your Volaris airline reservation, charges depend on the type of ticket you purchased. Basic tickets are non-refundable, meaning you will not receive a refund if you cancel your reservation. Plus and Flexible tickets allow changes and cancellations, but fees may apply.
If you cancel your Plus or Flexible ticket, you may be eligible for a refund depending on the fare rules associated with your ticket. However, please note that cancellation fees may apply. If you choose to rebook your ticket for a later date, you will be required to pay the fare difference between your original ticket and the new one.
Volaris Airlines offers a 24-hour cancellation policy for domestic flights. This means passengers can cancel their flight and receive a full refund without paying additional fees. if they cancel within 24 hours of booking and your flight is scheduled to depart more than 24 hours after the time of cancellation.
Volaris Airlines allows passengers to cancel their flights at any time, but fees and restrictions may apply. The following are exceptions to the Volaris Airline Cancellation Policy, where passengers may be eligible for a full refund or waiver of cancellation fees:
Death of a passenger or immediate family member: If a passenger or their immediate family member dies, Volaris will waive the cancellation fee and provide a full refund.
Medical Emergency: If a passenger or their immediate family member experiences a medical emergency that prevents them from traveling, Volaris will waive the cancellation fee and provide a full refund.
Military Service: If a passenger is called to active military service, Volaris will waive the cancellation fee and provide a full refund.
Involuntary Job Loss: If a passenger involuntarily loses their job and is unable to travel, Volaris may waive the cancellation fee and provide a full or partial refund.
Visa Denial: If a passenger is denied a visa for the country they are traveling to, Volaris will waive the cancellation fee and provide a full refund.
There are several ways to cancel Volaris airline tickets online, over the phone, or at the airport.
Go to the Volaris check-in desk.
Tell the representative you want to cancel your flight.
Please provide the representative with your booking reference number.
Follow the representative's instructions to complete the cancellation process.
Visit the Volaris Airlines website and log in to your account.
Click on the "My Trips" tab.
Enter your reservation number and last name.
Select the flight you want to cancel
Click the "Cancel flight" button.
Pay cancellation fees if necessary.
Click the "Confirm Cancellation" button.
Call the Volaris customer service number at +1-888-875-0388.
Tell the representative you want to cancel your flight.
Please provide the representative with your booking reference number.
Follow the representative's instructions to complete the cancellation process.
The cancellation fees of Volaris Airlines depend upon the type of ticket you purchase.
Basic: $150-$500
Classic: $100-$400
Plus: $50-$300
Top: $25-$200
Cancel the flight within 24 hours of purchase and have not checked in: you will receive a full refund.
Cancel the flight after 24 hours of purchase - you will not receive a refund, but you may be able to change your flight for a fee.
Flight canceled by Volaris: You will receive a full refund or you can change your flight without paying a fee.
Flight is delayed more than 4 hours: you will receive a full refund or you can change your flight without paying any fees.
Passenger is denied boarding due to overbooking: you will receive a full refund or be able to change your flight without paying a fee
This Volaris 24-hour cancellation policy provides the ability to cancel a ticket after 24 hours of purchase. A passenger could get a full refund if they booked a flight 1 week before departure. In this situation, the Volaris Cancellation policy will be applicable.
Note* This policy has some restrictions depending on the location of travel. You can call Volaris customer service or visit the official Volaris website.
You will not receive a refund if Volaris Airlines Cancellation Policy flight due to bad weather. According to Volaris Airlines, natural circumstances do not control them.
After the Risk-Free Period, Volaris Airlines charges fees of $100 to $500 for ticket cancellations.
If a passenger cancels a ticket within 24 hours of departure, cancellation fees will be changed from $100 to $400. You can also call +1-888-875-0388 to cancel your ticket.
Passengers can cancel their Flight ticket by following the below-mentioned procedures,
First, open the official Volaris Airlines website.
Log in to your Volaris account to make any changes, including cancellation.
After logging in, select the “My Trip” option, as shown in the screenshot below.
Volaris Airlines provides you with a feature to get a refund after canceling your flight. You can cancel your ticket by contacting Volaris customer service after 24 hours of purchasing your ticket.
A Volaris agent may ask you for documents such as the flight reservation number, the passenger's name, and the email address used during the reservation.
You may get a full refund depending on your trip. You can also fill up if you book a round trip.
Before following the Volaris refund procedure, please refer to the important points mentioned below for a refund.
For the refund you must request it on the official Volaris website or call the Volaris customer service center.
You can get a full refund on non-refundable tickets if you cancel your ticket within the same day.
Refunds will not be eligible after one day of booking.
You will receive your refund within a week.