Welcome to Casa Moira

Ecoisola Campomarino map (trash disposal)

How to check-in: The check-in time is between 14PM and 8PM but you can request the self check-in and the apartement keys will be located inside a small security box just outside the apartment. Please let us know if you would like to use the self check-in and we will send you the security code and the instructions. If you have not chosen the self check-in, one of our co-host will wait for you, welcome you in the apartment, show you how to use the appliances and answer any questions.  The energy consumption is not included in the price of your rent. The electric energy cost is 0.25 Euro per KW/h. The electric meter reading at the beginning of your stay will be given to you at your arrival and you are welcome to double check it on the electric meter located in the building entrance. At the end of your stay, the energy consumption costs will be calculated and you will be informed of the total costs.

Apartement check: Please let us know as soon as possible if anything in the apartment is not up to your expectations or is simply not working. We will do our best to correct the situation and give you the apartment in perfect conditions. We apologize in advance for any inconvenience you may have found. You will not be responsible for any damage that you have found and communicated to us during the first day of your stay. 

Documents: According to the Italian Laws, you will be asked to show an ID card / (for self check-in you can simply text us a picture of your ID)

Safety Deposit:

If your reservation is made through the Airbnb platform, no deposit is required. However, if your stay is booked outside of Airbnb, a security deposit of 150 euros will be required. This deposit will be fully refunded at check-out, provided no damage has been caused to the apartment.

Convenience Items: You will find some convenience items which can be useful for the first day of your stay (coffee, dish soap, shampoo, toilet paper etc..). This is done so that you don’t have to go grocery shopping on your first day of your arrival and you may relax after a possible long trip. 

At the end of your stay, if you leave the same convenience items for the next guests this will be definitely appreciated by the staff and the next guests. In any case, we understand that your vacation plans may be such that you may not have time to replace the items that you have used. 

Trash Disposal: Campomarino has implemented a recycling program. The trash has to be disposed of in some “ecologic islands” located in different parts of the town. To open the “ecologic island” you will need a Tessera Sanitaria. If you are not Italian, you probably don’t have one but we will be glad to give you one. The location of the ecologic island can be found on the Google map (please search for “Ecoisola Campomarino”). 

You can also find here detailed instructions on how to operate the Ecoisole.

Use of the kitchen: The kitchen uses a gas tank located in one of the cabinets. If you are running out of gas, please let the host know and we will help you to substitute the gas tank

Water Heater: Please turn on the water heater 15-20 minutes in advance so that you can have hot water. 

Overpower and main switch triggering: If the max amount of power is exceeded by the requested power of the appliances the main switch may trigger and the electric service may be discontinued temporarily till you flip the main switch again. This is a safety procedure. Please switch off some of the appliances and turn on the main switch again. In some cases you may have to switch on the main switch located in the building entrance. The electric switch for casa Moira is identified by the name “Casa Moira” on the electric meter. 

Extra cleaning: Please let us know if you need extra cleaning during your stay. We will try to accommodate your request if you let us know a few days in advance. The cost of the cleaning varies depending on the season and the size of your apartment but it is in general between 30 and 50 Euros which can pay cash or be deducted from your safety deposit. 

Check-Out: Thanks again for choosing Casa Moira. We sincerely hope that you have enjoyed your stay. You can check-out at any time before 10AM. If you have let us know the check out time, the host will return to you the safety deposit money before your departure. If you need a late check-out we will do our best to accommodate your needs based on the arrival time of the next guests. Please do not leave any trash in the apartment, dirty dishes or food in the fridge since this may result in a cleaning charge which will be deducted from your safety deposit.  If you have been given a Tessera sanitaria, please don’t forget to leave it on the table together with the apartment keys. Simply close the door behind you when you leave the apartment and 

let us know that you have checked out the apartment.  

Suggestions: We would like to know if there is anything that you would like to suggest to us in order to improve your next vacation or the stay of other guests. We take your reviews very seriously and we appreciate your feedback.