Care Instructions

Thank you for ordering from VJ307, LLC. Many of our products are handmade, custom printed, engraved, sublimated, 3D printed, UV printed, or resin finished. Proper care will help your item last longer and keep it looking its best.

Finished products may vary slightly because many items are handmade, customized, or made in small batches.

General Care For All Custom Items

Please handle custom items with care.

Avoid dropping, bending, scraping, or picking at printed, engraved, resin, or decorative areas.

Keep items away from extreme heat, direct sunlight, open flames, heaters, hot windows, and hot vehicles unless the item was specifically made for outdoor use.

Clean with a soft cloth, mild soap, and water when needed.

Avoid abrasive scrubbers, bleach, acetone, alcohol based cleaners, and harsh chemicals.

Do not soak custom items for long periods of time.

Do not place custom items in the microwave unless the item is specifically marked microwave safe.

When in doubt, hand wash only.

Sublimation Tumblers, Cups, Koozies, And Drinkware

Hand wash only.

Do not place in the dishwasher.

Do not microwave.

Do not soak.

Do not freeze.

Avoid extreme heat.

Avoid abrasive sponges or scrubbers.

Wash gently with mild dish soap and a soft sponge or cloth.

Dry after washing.

Do not leave drinkware in a hot vehicle.

Do not pick at or scratch the printed surface.

Metal Photo Prints, Custom Metal Signs, Slate, And Awards

Wipe gently with a clean microfiber cloth.

For fingerprints or dust, use a slightly damp microfiber cloth.

Use mild soap and water only when needed.

Dry with a soft cloth.

Do not use abrasive pads, harsh chemicals, bleach, acetone, or alcohol based cleaners.

Do not scrape the printed surface.

Avoid prolonged direct sunlight unless the item was made for outdoor display.

Avoid high humidity areas when possible.

Keep display stands, hangers, and hardware secure.

Handle slate and awards carefully to prevent chips, cracks, or broken corners.

UV Printed Items

Clean gently with a soft damp cloth.

Use mild soap and water if needed.

Do not scrub the printed area.

Do not pick at the design.

Avoid abrasive pads, bleach, acetone, alcohol based cleaners, and harsh chemicals.

Avoid soaking.

Avoid prolonged direct sunlight and extreme heat.

For UV printed drinkware or items handled often, hand washing is recommended.

Do not place UV printed items in the dishwasher unless the item is specifically marked dishwasher safe.

3D Printed Items

Keep 3D printed items out of direct sunlight and high heat.

Do not leave 3D prints in a hot vehicle.

Do not place near heaters, fireplaces, candles, hot windows, or open flames.

Do not put 3D printed items in the dishwasher.

Do not microwave.

Do not soak in hot water.

Clean with a soft damp cloth.

Use mild soap and cool or lukewarm water if needed.

Do not bend or force thin parts.

Some 3D printed items are decorative and are not intended for heavy use, food contact, heat exposure, or outdoor exposure unless specifically stated.

3D printed items can warp, soften, or lose shape when exposed to heat.

Thin details, small parts, and decorative pieces should be handled gently.

Resin Items

Keep resin items out of direct sunlight when possible.

Avoid extreme heat.

Do not leave resin items in a hot vehicle.

Do not place near heaters, candles, fireplaces, hot windows, or open flames.

Do not microwave.

Do not place in the dishwasher.

Do not soak.

Clean gently with a soft damp cloth.

Use mild soap and water only when needed.

Avoid abrasive scrubbers, bleach, acetone, alcohol based cleaners, and harsh chemicals.

Avoid dropping resin pieces, as they may chip, crack, or break.

Resin items are decorative unless specifically stated otherwise.

Resin should not be used for food or drink contact unless the item is specifically marked safe for that use.

Clear resin and colored resin may yellow, fade, or change appearance over time if exposed to strong sunlight or heat.

Laser Engraved Wood Items

Wipe with a dry or slightly damp cloth.

Do not soak.

Do not place in the dishwasher.

Do not microwave.

Keep away from extreme heat and direct sunlight.

Avoid high humidity when possible.

Do not use harsh chemicals or abrasive scrubbers.

For decorative wood items, avoid food contact unless the item is specifically sold as food safe.

Wood items may expand, contract, darken, or change slightly over time due to moisture, heat, and natural wood variation.

Acrylic Items And Keychains

Wipe with a soft microfiber cloth.

Use mild soap and water if needed.

Do not use abrasive scrubbers.

Do not use acetone, alcohol based cleaners, bleach, or harsh chemicals.

Do not leave in extreme heat.

Avoid heavy pressure that could scratch, crack, or break the item.

Do not bend acrylic pieces.

Keep away from sharp objects that may scratch the surface.

Bag Charms, Keychains, Ornaments, And Small Custom Gifts

Handle with care.

Avoid pulling, bending, twisting, or forcing hardware.

Keep away from young children and pets.

Do not use as a toy.

Avoid water exposure when possible.

If cleaning is needed, wipe gently with a soft damp cloth.

Allow to dry fully before storing.

Hardware may loosen over time with heavy use, pulling, or rough handling.

Seasonal Items And Decorative Pieces

Store in a cool, dry place.

Wrap fragile items before storing.

Keep away from heat, moisture, and direct sunlight.

Do not stack heavy items on top of delicate pieces.

Handle ornaments, resin pieces, slate pieces, acrylic pieces, and small decorative items carefully.

Outdoor Use

Not all custom items are made for outdoor use.

Items used outdoors may fade, weather, warp, rust, or wear faster due to sunlight, heat, wind, moisture, and temperature changes.

If you need an item for outdoor use, please let us know before ordering so we can discuss the best product options.

Photo, Logo, And Color Note

Colors may vary slightly from screen to finished product.

Customer provided photos, logos, and artwork should be clear and high quality for the best finished result.

Low quality images may print blurry, pixelated, or less detailed.

Final Care Note

Custom items are made to be used and enjoyed, but they are not indestructible. Proper care, gentle cleaning, and avoiding heat, sunlight, soaking, harsh chemicals, and rough handling will help your item last longer.