Fast Setup & Ultimate Viewing Experience — Vizio TVs made simple for you.
If your Vizio TV is not working, start by checking the power source, remote batteries, and input settings. Try restarting the TV by unplugging it for 60 seconds. If the screen stays black or unresponsive, a factory reset or firmware update may help. For ongoing issues, contact Vizio support for assistance.
Sometimes, all your TV needs is a quick reboot.
How to do it:
Turn off your TV and unplug it for 1 minute.
Unplug your Wi-Fi router for 30 seconds, then plug it back in.
Turn on your TV and try connecting again.
Weak signal = unstable connection.
Try this:
Move your router closer to the TV.
Make sure there are no thick walls or metal objects in the way.
Try connecting another device (like a phone) to confirm your Wi-Fi is working.
It’s possible the password was typed incorrectly.
Steps:
Go to Menu > Network > Wireless
Select your Wi-Fi and choose “Forget Network”
Reconnect by entering your password carefully
Outdated software can cause Wi-Fi issues.
To update your Vizio TV:
Go to Menu > System > Check for Updates
If an update is available, install it and restart your TV
If Wi-Fi still doesn’t work, try an Ethernet cable directly from the router to the TV. This is often more stable for streaming.
If nothing else works, you can reset the TV.
Warning: This will erase all your settings.
Go to Menu > System > Reset & Admin > Reset TV to Factory Settings