Introduction
This Privacy Policy describes how we collects, uses, and shares information when you use the VisualSmarthub2 mobile application , By using the VisualSmarthub2 , you agree to the collection and use of information as described in this Privacy Policy.
1. Information We Collect
Personal Information: Your mobile number
Financial Information: Bank account details, transaction information related to NEFT, RTGS, and Fund Transfer (FT) services processed through third-party APIs.
Device Information: Device ID for security and authentication purposes to ensure your login credentials are not used on unauthorized devices.
Location: Approximate location of your device for security purposes.
Camera and Storage: Camera and external storage access (with your permission) to allow easy uploading of documents.
Contact List: With your runtime permission, we may access your contact list solely to provide and improve the services offered by VisualSmarthub2 app.
OTP and Authentication Data: OTP messages for secure login and transaction verification.
2. How We Use Your Information
We use the information collected to:
Provide safe, efficient, and customized banking and financial services through VisualSmarthub2 App
Verify your identity and prevent unauthorized access
Process financial transactions including NEFT, RTGS, and Fund Transfers
Generate and display transaction reports and account statements
Improve app performance and user experience
Comply with applicable legal and regulatory requirements
3. Data Security
We have implemented multiple levels of security to protect your data:
Login/Logout functionality and Application User PIN feature
Device-binding security — the same login cannot be used on a different device without additional authentication or OTP verification
All data is transmitted over secure, encrypted connections
Please do not share your app login, password, or OTP with anyone.
4. Sharing Your Information
We do not sell your personal information. We may share your information only in the following circumstances:
With Service Providers: Third-party providers who assist in operating the VisualSmarthub2
, including banking API providers for NEFT, RTGS, and FT services
For Legal Compliance: When required by law or to protect the rights and safety of user.
Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred as part of that transaction
5. Third-Party Services
The VisualSmarthub2 App uses third-party APIs and services for financial transactions such as NEFT, RTGS, and Fund Transfer. Personal information shared with these providers is governed by their respective privacy policies. We encourage you to review their policies before using these services.
6. Children's Privacy
The VisualSmarthub2 App is not intended for children under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided personal data, we will take steps to delete it promptly.
7. Your Rights
As a user of the VisualSmarthub2 App, you have the right to:
Access and Update: View and update your personal information through the app settings or by contacting our support team
Opt-Out: Unsubscribe from marketing communications at any time
Data Deletion: Request deletion of your personal data by contacting us. Please note that some data may be retained for legal or operational reasons.
8. Data Retention
We retain your personal and financial data only as long as necessary to provide our services and comply with applicable laws and regulations.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted within the VisualSmarthub2 App and on the page where this policy is hosted. Changes become effective upon posting. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or the data practices of the VisualSmarthub2 App, please contact us: