All correspondence(s) in respect of Tours / Travel Service bookings should be addressed to visitGCC.com
For all the services contracted, a certain advance payment should be made to hold the booking on a confirmed basis. The balance amount can be paid either before your departure from your country or upon arrival in the GCC country, but definitely before the commencement of the services. The management personnel hold the right to decide upon the amount to be paid as an advance payment, based on the nature of the service and the time left for the commencement of the service.
Overseas advance payment can be made through Wire Transfer to our designated bank account.
In the event of cancellation of tour/travel services due to any avoidable/unavoidable reasons, we must be notified of the same in writing. Cancellation charges will be effective from the date we receive written advice, and the cancellation charges would be as follows:
45 days prior to arrival: 10% of the Tour/Service cost
15 days prior to arrival: 25% of the Tour/Service cost
07 days prior to arrival: 50% of the Tour/Service cost
48 hours prior to arrival or No Show: No Refund
For peak periods such as holidays, festivals, or special events, the payment is non-refundable during specific dates. Please refer to the specific terms and conditions provided for such periods.
In case you cancel the trip after commencement, the refund would be restricted to a limited amount, which would depend on the amount that we would be able to recover from the hoteliers/contractors we collaborate with. For unused hotel accommodation, chartered transportation, missed meals, etc., we do not bear any responsibility for a refund.
Please note that after the finalization of the Tour/Service Cost, if there are any hikes in entrance fees of monuments/museums, taxes, fuel costs, or guide charges imposed by the respective authorities, the same would be charged as extra.
visitGCC.com acts only as an agent for hotels, airlines, transporters, railways, and contractors providing other services. All exchange orders, receipts, contracts, and tickets issued by us are subject to the terms and conditions under which these services are provided by them.
All itineraries provided are sample itineraries, intended to give you a general idea of the likely trip schedule. Numerous factors such as weather conditions, road conditions, the physical ability of the participants, etc., may dictate itinerary changes either before the tour or while on the tour. We reserve the right to change any schedule in the interest of the tour participants' safety, comfort, and general well-being.
Our rates are based on the prevailing rates negotiated by us with the hotels, airlines, etc. Hotels and airlines retain the right to modify the rates without notice. In case of such changes, the rates quoted before the modification can be changed by us according to the modifications by hotels or airlines. All hotel bookings are based on the usual check-in and check-out times of the hotels unless indicated otherwise in the itinerary.
We shall not be responsible for any delays or alterations in the program or expenses incurred – directly or indirectly – due to natural hazards, flight cancellations, accidents, breakdown of machinery or equipment, breakdown of transport, weather conditions, sickness, landslides, political closures, or any untoward incidents.
We shall not be responsible for any loss, injury, or damage to persons, property, or otherwise in connection with any accommodation, transportation, or other services resulting – directly
We will not be responsible for any costs arising out of unforeseen circumstances like landslides, road blocks, bad weather, etc.