This Privacy Policy ("Policy") explains the types of information Q.AI and its affiliates ("Q.AI," "we," "our," or "us") collect and how we handle and process that information.
This Policy applies to our websites, mobile applications, and other digital products or services that reference this Policy, as well as any offline services (collectively, the "Services"). By using our Services, you agree to the practices outlined in this Policy. If you do not agree, please refrain from using the Services.
Undefined capitalized terms used in this Policy shall have the meanings set forth in the Q.AI Terms of Service.
---
When you use our Services, we may collect information from and about you. The type of information depends on how you engage with our Services. Please note, certain information is necessary for us to provide the Services. If you choose not to provide such information or request deletion, you may not be able to access some features of the Services.
Information You Provide Directly
We may collect information you provide directly to us, for example, when you:
- Register for an account
- Use the Services
- Communicate with us
- Subscribe to updates or promotions
This information may include:
- Payment details (via payment processing vendors)
- User-generated content (e.g. chats & shared interactions)
- Details of your communication with us
You are not obligated to provide this information, but without it, certain features may not function.
Information We Collect Automatically
We, along with third-party providers such as analytics or advertising networks, may use cookies and other tracking technologies to gather information about your device or interaction with the Services. This may include:
- Device identifiers (e.g., IDFA)
- Page visits, engagement, and session times
This data is used to analyze user activity, optimize the Services, and improve performance. Most browsers allow you to control cookies, but disabling them may impact your experience.
Information From Other Sources
We may receive information about you from third parties, such as social media platforms or other services you use to interact with Voizy.
We may use your information for purposes including but not limited to:
- Providing and managing the Services
- Personalizing your experience
- Communicating with you about updates, features, or changes
- Responding to inquiries or feedback
- Analyzing usage data to improve the Services
- Preventing fraud or misuse of the Services
- Complying with legal obligations and enforcing our Terms of Service
We may combine information collected through different channels or from different sources. Aggregated and de-identified data may be used for research, analysis, or marketing purposes.
We may disclose your information in the following situations:
- Affiliates: We may share your information with our affiliates who are required to treat it in accordance with this Policy.
- Service Providers: We share information with trusted vendors who perform services on our behalf, such as payment processing, customer support, analytics, or marketing.
- Safety and Legal Compliance: We may disclose information if we believe in good faith that it is necessary to comply with a legal obligation or to protect Qwen AI, our users, or the public.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
Analytics
We may use third-party analytics providers like Google Analytics to understand how users interact with our Services. These providers use cookies and similar technologies to collect data.
Depending on your location, you may also have specific rights regarding your data, including:
- Accessing and correcting your data
- Requesting the deletion of certain data
- Restricting the processing of your data for marketing
- Transferring your data to another provider
- Opting out of profiling or automated decision-making
You may contact us to exercise these rights. We may need to verify your identity before processing your request.
We take reasonable measures to protect your information from unauthorized access or misuse. However, no security system is foolproof, and we cannot guarantee the absolute security of your data.
We may update this Privacy Policy from time to time. Changes will be effective upon posting, and we will notify you of any significant updates via email or through the Services.
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at visionlyai@gmail.com.
This Privacy Policy was last updated on 10th September 2025.