Effective Date: June 18, 2026
Virtualprachar Messaging ("we", "our", or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you use our mobile application and related services.
By using Virtualprachar Messaging, you agree to the practices described in this Privacy Policy.
Information We Collect
Virtualprachar Messaging is designed primarily for messaging and communication purposes.
The information that may be collected includes:
User-Provided Information
• Name and profile information (if provided by the user)
• Chat messages sent through the application
• Media files uploaded by users, such as images, audio messages, or other supported files
• Contact information provided by users during registration or support requests
Automatically Collected Information
• Device information (device model, operating system version)
• Application usage data
• Log information for performance, security, and troubleshooting purposes
Permissions We Request
Virtualprachar Messaging requests only the permissions necessary to provide messaging and communication features.
Notification Permission
Used to send message-related notifications and alerts.
Media and Camera Access (Only When Initiated by the User)
• Users may choose to upload media from their device gallery.
• Users may choose to capture and send a new photo using the device camera.
• The app accesses these features only when the user initiates the action.
Microphone Permission (RECORD_AUDIO)
• Used only when the user chooses to record and send voice messages or audio content.
• Audio recordings are processed solely for the requested messaging functionality.
• The application does not record audio in the background.
Contacts Permission (READ_CONTACTS and WRITE_CONTACTS)
• Used to display and synchronize contact names with the user's device contact list.
• Contact information is accessed only to improve the messaging experience and assist users in identifying contacts.
• Contact data is stored locally on the user's device and is not uploaded, transmitted, sold, shared, or stored on our servers or any third-party cloud services.
• The application does not use contact information for advertising, marketing, profiling, or analytics purposes.
We do not request unnecessary permissions.
How We Use Your Information
We use collected information to:
• Provide messaging functionality
• Deliver notifications
• Enable media sharing and voice messaging features
• Display and synchronize contact names from the user's device
• Improve application performance and reliability
• Maintain security and prevent misuse
• Provide customer support
We do not sell personal information to third parties.
Media Storage and Data Retention
Media files, voice messages, and uploaded content shared through chat may be securely stored using cloud infrastructure services to enable messaging functionality and media delivery.
Uploaded media and associated messaging data are retained for a limited period and are automatically deleted from our servers after 60 days, unless retention is required for legal, security, or operational reasons.
Contact information accessed through device permissions is stored locally on the user's device and is not retained on our servers.
Third-Party Services
Virtualprachar Messaging may use trusted third-party service providers for application functionality and infrastructure support.
This includes:
• Cloudflare for storage, content delivery, and performance optimization.
These service providers process information only as necessary to provide services on our behalf.
Data Security
We implement reasonable technical and organizational measures to protect your information against unauthorized access, misuse, loss, or disclosure.
While we strive to use commercially acceptable methods to protect information, no method of transmission or electronic storage is completely secure.
Children's Privacy
Virtualprachar Messaging is not directed toward children under the age of 13. We do not knowingly collect personal information from children under 13 years of age.
If we become aware that such information has been collected unintentionally, we will take appropriate steps to remove it.
Your Rights
Depending on your location and applicable laws, you may have rights regarding your personal information, including:
• Request access to your information
• Request correction of inaccurate information
• Request deletion of your information
• Request information regarding data usage
Requests may be submitted using the contact information below.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Changes will become effective immediately upon posting the updated version.
Users are encouraged to review this policy regularly.
Contact Us
If you have any questions regarding this Privacy Policy or our data practices, please contact us:
Phone: +91-7678134697
Email: info@virtualprachar.com
Address:
3rd Floor, Plot No. 11, Pocket 8
Near Ganga International School
Rohini Sector-21
Delhi – 110086
India