1. Work can be done at an hourly rate; determined by quote for services needed
2. Fees are due upon receipt of the order
3. Hours are scheduled and used in 15 minute and 30 minute increments until all hours are used
4. unused hours will rollover into the next week but no longer than 30 days
5. Work that needs rushed; any job/task with a short deadline is going to be billed hourly at a time & 1/2 rate;
6. reminders are sent when you are down to your last hour of paid time
7. any work that needs not within normal business hours is also billed at hourly time & 1/2 rate; billed for a full hour
8. Skip-tracing can be added as a service as well as assistance in pulling credit file information for a $3.75 fee per person.
9. Your primary VA will be available 6 days a week during business hours, you will be billed time & 1/2 for rushed jobs and after hours demands
10. You will be charged an additional hourly rate if you go over your purchased hours
11. all plans require 2 weeks notices before cancellation/termination
12. if plan gets cancelled your roll over time if any is lost indefinitely
13. rollover time is not redeemable for cash, or credit and is not transferable between clients
14. pay as you go clients are billed $15.00 standard monthly fee irrespective of any hours used, will be charged at the hourly billing rate
If you are already a client of ours and you need to make a payment for services that have been rendered or you need to purchase services please submit the form below, once your payment has been drafted you will receive a letter of confirmation via email address that is on file with our office.