Privacy Policy of VIRTUAL DREAM HEROS

VIRTUAL DREAM HEROS  respects your privacy and is committed to protecting your information. This Privacy Policy explains how we collect, use, share, and protect information when you use our mobile applications and related services.

By downloading, installing, or using our applications, you agree to the practices described in this Privacy Policy.

Information We Collect

Personal Information

Most of our applications do not require you to create an account or directly provide personal information.

However, if you contact us for support, feedback, or other inquiries, we may collect information you voluntarily provide, including:

• Your name, if provided

• Your email address

• Information included in your message or support request

Automatically Collected Information

Depending on the application and the third-party services or SDKs used, we may automatically collect certain technical and usage information, including:

• Device model and manufacturer

• Operating system and version

• Application version

• IP address

• Advertising identifiers or device identifiers

• Language and region settings

• App usage information

• Crash reports and diagnostic information

• Performance information

This information may be used to maintain, improve, secure, and analyze our applications.

Advertising

Some of our applications may display advertisements provided by third-party advertising partners.

These advertising partners may collect and process information such as advertising identifiers, device information, IP address, and interactions with advertisements to provide, measure, and improve personalized or non-personalized advertising.

The collection and processing of such information may be subject to the privacy policies and practices of the relevant third-party advertising providers.

Analytics and Crash Reporting

Our applications may use third-party analytics and crash-reporting services to help us understand how users interact with our applications, identify technical problems, and improve performance.

These services may collect information such as device information, app usage statistics, diagnostic information, and crash reports.

How We Use Information

We may use collected information to:

• Provide and maintain our applications

• Improve features and functionality

• Analyze application usage and performance

• Detect and fix bugs and technical issues

• Provide customer support

• Improve security and prevent misuse

• Display and measure advertisements where applicable

• Comply with applicable legal obligations

Sharing of Information

We do not sell your personal information.

We may share information when necessary with trusted third-party service providers that help us operate and improve our applications, including:

• Advertising providers

• Analytics providers

• Crash-reporting services

• Hosting and infrastructure providers

We may also disclose information when required by applicable law or when reasonably necessary to protect our rights, users, property, or the security of our services.

Data Retention and Deletion

We retain information only for as long as reasonably necessary to provide and improve our services, comply with legal obligations, resolve disputes, and enforce our agreements.

Information that is no longer required may be deleted or anonymized.

If you have provided personal information to us through a support request and would like to request its deletion, you may contact us using the email address provided below.

Data Security

We use reasonable technical and organizational measures to help protect information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Children's Privacy

Our applications are not intended to knowingly collect personal information from children in violation of applicable laws.

If we become aware that personal information has been collected from a child without the required consent, we will take reasonable steps to delete that information.

If you believe that a child has provided personal information to us, please contact us.

International Data Transfers

Information may be processed or stored on servers located in countries other than your country of residence.

By using our applications, you acknowledge that your information may be transferred and processed in other countries where permitted by applicable law.

Your Privacy Rights

Depending on your location and applicable laws, you may have rights regarding your personal information, including the right to:

• Request access to your personal information

• Request correction of inaccurate information

• Request deletion of personal information

• Object to or restrict certain processing activities where applicable

• Withdraw consent where processing is based on consent

To exercise any applicable privacy rights, please contact us using the information below.

Third-Party Services

Our applications may use third-party services, including but not limited to:

• Google Play Services

• Google AdMob

• Firebase Analytics

• Firebase Crashlytics

• Other advertising, analytics, hosting, and technical service providers

The specific third-party services used may vary between applications. These providers may process information according to their own privacy policies.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our applications, services, or legal requirements.

Any changes will be posted on this page with an updated Effective Date. We encourage users to review this Privacy Policy periodically.

Contact Us

If you have any questions, concerns, or privacy-related requests, please contact us:

Developer: VIRTUAL DREAM HEROS

Email: virtualdream479@gmail.com