Contact Us
The excitement of the journey led us to make mistakes. But you don't have to worry about paying for mistakes when flying with Virgin Australia.
• Name changes are allowed on domestic and international flights. You can change up to 3 characters of your name or surname.
• You can change your name on the ticket, but you cannot change yourself. You cannot transfer the ticket to some other person or sell it online.
• To make the name changes, you would have to submit your passport along with some valid documents to the airline. It would then cross-check the ticket name and allow the changes.
• If you are changing more than three characters on your ticket, you would have to pay the Virgin Australia name change fee for the same. If the names are entered in the wrong order, you can arrange it by paying a small amount.
• To make the name changes, you can take any sort of documents like a Marriage certificate, Driver’s Licence, Birth Certificate, Medicare Card. A passport is mandatory.
Following approval from the airline, you wish to explore every option for changing the name of Virgin Australia. Consequently, you can manage your reservation online or get in touch with the Virgin Australia Guest Contact Center to amend the name on a Virgin Australia ticket. To obtain this information, locate the text below.
• Visit the Virgin Australia website and sign in to your account to manage your reservation online.
• Select Manage Your Reservation.
• Type in your last name and booking reference number.
• Select Modify Booking.
• Select "Name Change."
• Type the new name here.
• After checking the modifications, click "Continue."
• Cover any necessary fees and surcharges.
• In order to complete the name change, click Confirm.
• If you are calling from within Australia, please dial +61(1800) 005 886.
• See numbers to call from outside of Australia.
• Give the agent your last name and booking reference number.
• Asking for the ticket's name to be changed.
• Cover any necessary fees and extra charges. You'll get a confirmation on your phone shortly.
The cost and pricing for a name change with Virgin Australia varies based on the type of travel and the time of day you go. +61 (1800) 005 886 If a name change is requested for a domestic flight within 14 days of the departure date, the cost is $80. There is no fee if the modification is made more than 14 days before the planned departure date, but the difference will still be charged.
If a name change is requested for an international flight within 14 days before the departure date, there is a $150 cost. There is a $50 fee in addition to the cost difference if the adjustment is made more than 14 days before the planned departure date.
Things to keep in mind when Virgin Australia changes its name changes to name are not allowed for corporate fares.
• Once a ticket has been checked in, name changes are not allowed.
• Additionally, Virgin Australia only permits name changes with a legitimate reason.
• You can only misplace three letters for free.
• Name changes must be made before the intended departure date.
• The ticket cannot be transferred to another person.
Thus, you can easily learn about Virgin Australia's name change procedure, costs, items, and more with the aid of this post. Furthermore, you can call the live customer support agent at +61(1800)005 886 if you need assistance updating it.
Virgin Australia's date change policy makes it simple to reconsider the dates in an emergency.
• If you would want to modify the date of your flight with Virgin Australia, go to the airline's official website and make the necessary changes. The modifications can also be made offline.
• Date changes are not permitted on every ticket; customers must confirm their eligibility before making any changes.
• If the airline cancels the complimentary class upgrade during the period of adjustment, they will not be compensated.
No. Virgin Australia does not allow full passenger transfer +61-1800-005-886, but it allows corrections to the same passenger's name.
If you have booked a flight with Virgin Australia and need to correct a name error on your ticket +61-1800-005-886, or if you require a legal name change due to circumstances like marriage or divorce, it is important to follow the correct procedure. Virgin Australia permits both minor Name Corrections and complete Virgin Australia Name Change requests under specific conditions.
This comprehensive guide covers the official Virgin Australia Name Change policy, applicable fees, required documentation, and the exact steps you need to take.
Virgin Australia differentiates between simple corrections and full legal changes:
Category
Description
Virgin Australia Name Change Requirement
Name Correction (Minor)
Fixing minor typos (up to 3 characters), swapping first and last names (e.g., John David to David John).
Usually free of charge, provided the underlying identity of the passenger remains the same.
Legal Name Change (Major)
Complete change of name due to legal reasons (e.g., marriage, divorce, deed poll).
Virgin Australia Name Change fee applies. Requires official legal documents as proof.
⚠️ Important Notice: You are generally not allowed to transfer your ticket to a different person. The Virgin Australia Name Change process is only for correcting or updating the name of the original traveller.
The cost associated with a Virgin Australia Name Change depends heavily on your purchased fare class and the route:
Fare Class Name Correction Fee Legal Virgin Australia Name Change Fee
Saver Lite Restricted or fees may apply. Generally, Name Change is not permitted.
Choice/Flex Minor corrections often free. Virgin Australia Name Change fee + any applicable fare difference.
Business Highly flexible. Lower Virgin Australia Name Change fee or waived, only fare difference may apply.
Domestic Flights: Expect a Virgin Australia Name Change fee typically ranging from AUD $75 to AUD $109.
International Flights: Fees can be higher, often starting from AUD $150 or more.
The most crucial step for any Virgin Australia Name Change is direct contact with the airline, as online options are limited for major changes.
Prepare Documentation: For a legal Virgin Australia Name Change, ensure you have your legal documents ready (e.g., Marriage Certificate, new Passport, or Deed Poll).
Contact Customer Service: Call the Virgin Australia Guest Contact Centre +61-1800-005-886 [OTA] / 13 67 89 Official..
Provide Details: State your booking reference number and clearly explain the nature of the Virgin Australia Name Change you require.
Fee Payment: If any Virgin Australia Name Change fee or fare difference is applicable, make the payment as advised by the agent.
Confirmation: Once processed, your booking will be updated, and you will receive a new e-ticket confirming the Virgin Australia Name Change.
Question Answer
Can I make the name change online? Minor name corrections might be possible in 'Manage Your Booking,' but a full Virgin Australia Name Change usually requires contacting the call center.
What is the deadline for a Name Change? The Name Change must be fully processed at least 60 minutes before the scheduled flight departure time.
What documents are needed for a name correction? You will need to provide a government-issued photo ID (like a Passport or Driver's License) to verify the correct spelling.
Does Virgin Australia have a 24-hour cancellation policy?
Many travellers refer to a “24-hour cancellation policy” for Virgin Australia. In general: if you book directly through +61-1800-005-886 Virgin Australia’s website (or app) and your flight is at least a week (seven days) away, you are often allowed to cancel your booking within 24 hours of purchase and receive a full refund — effectively a short “cooling-off” period to cancel without penalty.
However — and this is important — this free-cancellation window isn’t automatically applied to all bookings. The free 24-hour cancellation benefit depends on fare type, how and when you booked (i.e., directly with Virgin Australia), and the travel date (the flight should be at least seven days away) +61-1800-005-886. If you booked via a third-party agent, or your fare is non-refundable (or otherwise excluded), you may not get a full refund under the 24-hour rule.
Can I update my married surname or legal name on a Virgin Australia ticket?
Virgin Australia sometimes allows surname updates in cases like marriage, but this depends on the fare rules and may require documents such as a marriage certificate. Restricted fares may not permit major changes at all. To confirm whether your legal name update is possible, you should call +61-1800-005-886 with your documents ready. The support staff at will explain whether your booking qualifies for this type of correction.
Yes — in many cases you can update your surname (for example after marriage) or otherwise legally change your name on a Virgin Australia ticket.
If you're changing to your married surname +61-1800-005-886 or a new legal name, Virgin Australia generally requires valid documentation (e.g. passport, marriage certificate or other legal proof) to support the name change.Whether there is a fee (or even whether the change is allowed) depends on the fare type you originally booked under.
If you like,+61-1800-005-886 I can check 2025-specific rules for name changes on Virgin Australia tickets — so you know exactly what to submit (documents, fees, deadlines, etc.) for your case.